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Bureau of International Labor Affairs
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Step 4: Communicate and Train Across Your Supply Chain

Learning Objectives

  • Identify the people and groups to whom you should communicate and provide training.
  • Define the topics that should be covered in communication and training activities for each group.
  • Learn about appropriate communication channels and training formats for different audiences.
  • Understand how to put effective grievance mechanisms in place.

Key Terms

Grievance—A concern or complaint raised by an individual or a group within a community affected by company operations.

The links on the left-hand side of this page provide more information about communicating across your supply chain.  It is recommended that you read them in the order presented; you can move from one section to the next without returning to this page.

Note:  Any references to companies or other non-governmental entities within this guide are only for informational purposes and should not be interpreted as an official endorsement of those entities, their products or services by the U.S. Department of Labor.