Information on FECA's Consolidated Bill Processing and Medical Authorization Process

Frequently Asked Questions Information for Injured Workers Information for Medical Providers Information for Employers Tools and Tips for Providers

ATTENTION CLAIMANTS: As of 03/30/08 a new Provider Search feature is being offered for the DFEC (Federal Employee's Compensation) program. Learn More

ATTENTION PROVIDERS: Effective 10/1/06, your ACS/OWCP Provider Number/ID must be in Box 33 of any HCFA-1500 and in Box 51 of any OWCP-04 submitted for bill processing. Any billing form submitted without the Provider Number/ID in the designated box will not be processed and will be returned to the provider.

ACS Web Portal Eligibility Inquiry Enhancement - Accepted Conditions Now Display! Learn More

Injured Workers, Medical Providers, and Employing Agencies can use our on-line tool at http://owcp.dol.acs-inc.com to:

• Check Eligibility – Learn if Authorization is required for a particular procedure.  Learn the Accepted Conditions on a claim.

• Check Authorization – Learn if authorization has been approved without calling ACS or waiting for an authorization letter. Medical Providers can also seek, and for routine care receive, medical authorizations online.

• Check Bill Payment - Learn status of submitted bills and reimbursement requests. Providers can view Remittance Vouchers (RVs).

Automated bill and authorization status is available via our toll-free Interactive Voice Response (IVR) system at 866-335-8319. 

To speak to a customer service representative regarding medical authorizations or bills, call 850-558-1818, which will be a toll call.  

Send all mail and bills for Federal workers’ compensation cases to: