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**LPDs for FY 03 are based on 3rd and 4th Qtr performance due to the transfer
of employees to Homeland Security in March. All data prior to FY 03 includes
these transferred employees.
� N/A indicates that annual data is not available for one or both of the comparison
years.
� Variance of 100% generally indicates timeliness or case rate of 0 in the latter of the comparison years.
� Variance > 100% generally indicates timeliness or case rate of 0 in the earlier of the comparison years.
� Bold type signifies improved performance, italics signify diminished performance.
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