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Contacting Your Federal Employees' Compensation District Office
OWCP has a toll-free automated system that provides information
regarding specific claims. By calling 866-OWCP-IVR
(866-692-7487), injured workers and their representatives may
access information regarding case status and compensation payments.
Injured workers should have their 9-digit case file or claim number and
social security number when calling.
Please Note: The Federal Employees’ Compensation (FEC)
division of OWCP consolidated its medical authorization and bill payment
processes on September 2, 2003. All Medical Authorizations and Bill
Processing are now handled by our private contractor, ACS. Injured
Workers, Medical Providers, and Employing Agencies can use our on-line
tool at
http://owcp.dol.acs-inc.com to
Check Eligibility and learn if Authorization is required for a particular
procedure, to Check Authorization and learn if authorization has been
approved without calling or waiting for an authorization letter, and to
Check Bill Payment Status and learn the status of submitted bills and
reimbursement requests. Providers may also request, and for routine care
receive, medical authorization on-line at
http://owcp.dol.acs-inc.com.
Automated claimant eligibility, bill status, and medical authorization
status is also available 24 hours a day via our toll-free Interactive
Voice Response (IVR) System at 866-335-8319.
Effective 1/3/05, to speak to a customer service representative regarding
medical authorizations or bills, you will need to call 850-558-1818, which
will be a toll call.
We ask that our customers first contact a district office to resolve
issues related to case status and compensation payment,
and ACS to resolve issues related to medical authorizations and bill
payments. Problems may also be addressed to the District Directors
for the Federal Employees' Compensation Program, and the Regional
Directors for the Office of Workers' Compensation Programs. A list of
these offices and their geographical jurisdictions is found below. The
program is headed by the Director for Federal Employees' Compensation..
The map below shows
locations and jurisdictions for Federal Employees' Compensation Program District
Offices.
Clicking
on a map area will take you to the corresponding District Office
information.
(Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont)
Alonzo Rodriquez, District Director 617-624-6600
U. S. Dept. of Labor, OWCP
JFK Federal Building, Room E-260
Boston, MA 02203
617-624-6600
617-624-6618(Fax)
(New Jersey, New York, Puerto Rico, and the Virgin Islands)
Zev Sapir, District Director 646-264-3046
U. S. Dept. of Labor, OWCP
201 Varick Street, Room 740
New York, NY 10014
DFEC: 646-264-3000
World Trade Center cases: 646-264-3030
DFEC Fax: 646-264-3006
Longshore: 646-264-3010
Longshore Fax: 646-264-3002
(Delaware, Pennsylvania, and West Virginia; Maryland when
the claimant’s residence has a zip code beginning 21***)
John Mckenna, District Director 215-861-5481
U. S. Dept. of Labor, OWCP
Curtis Center, Suite 715 East
170 S. Independence Mall West
Philadelphia, PA 19106-3308
215-861-5481 or 5482
215-861-5453(Fax)
(Alabama, Florida, Georgia, Kentucky, Mississippi, No. Carolina, So. Carolina, and Tennessee)
Magdalena
Fernandez, District Director (904) 357-4777
U. S. Dept. of Labor, OWCP
400 West Bay Street, Room 826
Jacksonville, FL 32202
904-357-4777 or 4778
904-357-4773
(Fax)
(Indiana, Michigan, Ohio; All special claims and all areas
outside the U.S., its possessions, territories and trust territories)
Robert Sullivan, District Director 216-357-5390
U. S. Dept. of Labor, OWCP
1240 East Ninth Street, Room 851
Cleveland, OH 44199
216-357-5100
216-357-5378 (Fax)
(Illinois, Minnesota, Wisconsin)
Joan Rosel, District Director 312-596-7157
U. S. Dept. of Labor, OWCP
230 South Dearborn Street, Eighth Floor
Chicago, IL 60604
312-596-7157
312-596-7145 (Fax)
(Iowa, Kansas, Missouri, and Nebraska; all employees of the Department of Labor,
except Job Corps enrollees, and their relatives)
Lois Maxwell, District Director
816-502-0301
U. S. Dept. of Labor, OWCP
Two Pershing Square Building
2300 Main Street, Suite 1090
Kansas City, MO 64108-2416
816-502-0301
816-502-0314 (General Fax)
(Colorado, Montana, No. Dakota, So. Dakota, Utah, and Wyoming)
Shirley Bridge, District Director
720-264-3000
U. S. Dept. of Labor, OWCP
1999 Broadway, Suite 600
Denver, CO 80202
720-264-3000
720-264-3124 (Fax)
(Arizona, California, Hawaii, and Nevada)
Andy
Tharp, District Director 415-625-7500
U. S. Dept. of Labor, OWCP
90 Seventh St., Suite 15300
San
Francisco, CA 94103
or write to:
P.O. Box 193769
San Francisco, CA 94119-3769
415-625-7500
415-625-7450 (Fax)
Please note new District Office Address, Phone Number, and Fax number effective
3/12/07.
(Alaska, Idaho, Oregon, and Washington)
Marcus Tapia, District Director 206-398-8100
U. S. Dept. of Labor, OWCP
1111 Third Avenue, Suite 650
Seattle, WA 98101-3212
206-398-8100
206-398-8151 (Fax)
(Arkansas, Louisiana, New Mexico, Oklahoma, and Texas)
Frances Memmolo, District Director 972-850-2300
U. S. Dept. of Labor, OWCP
525 South Griffin Street, Room 100
Dallas, TX 75202
972-850-2300
972-850-2301 (Fax)
(District of Columbia, Virginia; Maryland when the claimant’s
residence has a zip code beginning other than 21***)
Linda DeCarlo,
District Director 202-513-6800
U. S. Dept. of Labor, OWCP
800 N. Capitol Street, N.W., Room 800
Washington, D.C. 20211
202-513-6800
(D.C., Maryland and Virginia)
202-513-6806
(Fax)
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