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Generally, an employer must allow an individual absent for uniformed service to bid or apply for a
promotion that the person would have bid or applied for but for his or her absence. As a general rule,
if a returning employee would have, with reasonable certainty, been promoted but for his or her absence
for uniformed service, then the employee should receive the promotion on return. The fact that another
employee may have been selected and is currently occupying the position does not deprive the returning
service member of placement in the position. See 20 CFR Part 1002.193.
Call your local VETS office for help with specific cases. If you think your situation warrants a complaint, please review the
instructions on how to file a complaint form.
You will find a link to the form on the instructions page. The Veterans'
Employment and Training Service will investigate complaints and attempt to resolve them.
Persons whose complaints against non-Federal employers are not resolved by VETS may request
that their complaints be submitted to the Attorney General for possible representation in
Federal court. Unresolved complaints against Federal employers will, upon request, be
referred to the Office of Special Counsel for possible representation before the Merit
Systems Protection Board.
NOTE: In federal cases involving nonselection or layoffs, a person may wish to file complaints under both
the USERRA and Veterans' Preference (VP) statutes. If you think that this situation applies
to you, you must submit a separate complaint form for each statute allegedly violated (i.e.,
one for USERRA and one for VP). When this situation occurs, VETS will open two separate cases
for investigation.
Please return to the Main Menu for more information on USERRA.
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