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elaws - employment laws assistance for workers and small businesses - Veterans' Employment and Career Transition Advisor

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Job Accommodations

In order to effectively carry out your duties in the workforce, you may need and be entitled to workplace adjustments or accommodations for your disability. The following are resources that can assist you and your managers in making such accommodations.

Job Accommodation Network (JAN) – JAN is a free service from the Department of Labor’s Office of Disability Employment Policy (ODEP) that provides individualized accommodation solutions for both public and private sector employers. It can be accessed online or by calling 1-800-526-7234 (V/TTY).

Department of Labor, Disability Resources – This site provides information on the Americans with Disabilities Act (ADA), along with links to agencies that enforce the provisions outlined in the Act.

ADA & IT Technical Assistance Centers – These centers, sponsored by the Department of Education’s National Institute on Disability and Rehabilitation Research, provide ADA information, training, and technical assistance, including guidance on accommodation issues. Contact any of the ten regional centers located across the nation by calling 1-800-949-4232 (V/TTY).

Computer/Electronic Accommodations Program (CAP) – CAP is the federal government’s centrally funded accommodation program. Established and managed by the Department of Defense, CAP provides assistive technology and services free of charge to more than 50 other federal agencies through partnership agreements. In addition to conducting needs assessments to identify the most appropriate solution for each individual requesting accommodation, CAP procures and delivers the accommodation and covers the costs of installation, integration, and user training.

Office of Personnel Management, Federal Employment of People with Disabilities – This is the federal government’s centralized Web site for information about issues related to the recruitment, employment, and retention of individuals with disabilities in the federal government, including guidance on reasonable accommodations.

Some federal agencies also have their own programs to provide expertise and support in providing assistive technology and reasonable accommodations. An ODEP Fact Sheet titled Advancing Opportunities: Accommodations Resources for Federal Managers and Employees provides information about various agency-specific initiatives. Such information may also be obtained by contacting the relevant agency’s Disability Program Manager.

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