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Purpose and Objectives
Equipment and Materials
Policy Components
Supervisor's Role and Responsibilities
current selection is Crisis Situations
Problem Recognition
On-the-Job Indicators
Intervention and Referral
Continuing Supervision
Supervisory Traps
Presentation Materials

Office of the Assistant Secretary for Policy
Drug-Free Workplace Advisor
Supervisor Training

Dealing with Crisis Situations

*Instructions for the Trainer:
Take this opportunity to brainstorm with the group. Use the following scenarios to invite participants to talk about their experiences dealing with employees who have abused alcohol or drugs in the workplace. Use a flip chart to record their observations. After a period of discussion, lead the participants through the steps they should use to deal with similar situations.

What would your response be in the following situations?
  • You come upon an employee who is disoriented and smells of alcohol.

  • Employees tell you that other employees are using drugs in the work facility.

  • You see one of your drivers at an area restaurant during the workday having a beer with friends at lunch.