United States Department of Labor

Consumer Assistance

en espaņol

Welcome to EBSA's Consumer Assistance Web Page. We are here to provide you with quick information about our programs and services, provide answers to your questions, and to assist you if you believe you have been denied a health or retirement benefit inappropriately. Check here first for answers to your questions.

Resources Frequently Asked Questions Fact Sheets Health Benefits Advisor Abandoned Plan Search Videos Find your plan's annual 5500 reports

Common Questions Health Am I eligible for COBRA? If I lose my job can I enroll in my spouse's health plan immediately? Can I enroll my adult child in my health plan? How do I file a claim for my health or disability benefits? What do I need to know about health care reform? What do I do if my Multiple Employer Welfare Arrangement (MEWA) can no longer pay health benefits? Retirement I received a notice from the Social Security Administration that I may have a private retirement benefit. Can you help me? How do I file a claim for retirement benefits? I lost my job. How do I protect my health and retirement benefits? What about fees and expenses in 401(k) plans?

Publications What You Should Know About Your Retirement Plan Savings Fitness: A Guide to Your Money and Your Financial Future Taking the Mystery out of Retirement Planning Your Rights After A Mastectomy...Women's Health & Cancer Rights Act of 1998 Your Health Plan And HIPAA...Making The Law Work For You + More

Request assistance from a benefits advisor - we have a staff of trained advisors ready to help

You should expect to receive an answer within 2 business days. Read more about what we do. Find addresses and telephone numbers for the EBSA Office in your area or call toll free 1-866-444-3272 to speak with a benefits advisor.

For questions or comments on our web site

Contact our webmaster if you are having difficulty navigating our site or you want to report a broken link. Please do not use this email if you have a pension or health benefit inquiry.

Provide Feedback

EBSA is committed to information dissemination programs that meet high quality standards. We encourage the public to suggest improvements in Departmental information quality practices and to contact it when particular disseminated information may not meet OMB guidelines and the guidelines set forth in DOL's Information Quality Guidelines. The purpose of the information complaint and appeal process is to deal with information quality matters, not to resolve underlying substantive policy or legal issues.

Return to EBSA home