Photo Gallery: DOL Customer Service in Action Town Hall
(January 29, 2014)
From left to right, Human Resources Center Director Sydney Rose, Women's Bureau Acting Director Latifa Lyles, Bureau of Labor Statistics Commissioner Erica Groshen and Mine Safety and Health Administration Assistant Secretary Joe Main engaged in a discussion about the importance of customer service at the Labor Department.
Assistant Secretary of Labor for MSHA Joe Main discussed how his agency handled the Upper Big Branch disaster and shared lessons learned from the experience.
From left to right, Human Resources Director Sydney Rose, Women's Bureau Acting Director Latifa Lyles and Bureau of Labor Statistics Commissioner Erica Groshen discussed strategies on how to improve customer service for the public.
Mark Bussow, performance team leader from the Office of Management and Budget gave opening remarks about improving the overall customer service experience throughout the federal government.
Erica Roberts, program manager for the Labor Department's Customer Service Program Office provided closing remarks.