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Secretary of Labor Thomas E. Perez
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Unemployment Insurance (UI) Improper Payments

Root Cause Descriptions

Benefit Year Earnings — The claimant continues to claim and receive benefits after returning to work.

Separation Issues — Information regarding the claimant's separation from work is received after a claim is paid that disqualifies the claimant from being eligible for benefits and creates an overpayment (employer sends inaccurate or late information or a ruling is made on appeal).

Employment Service (ES) Registration — The claimant is not registered with the state's Employment Service or job bank as required by state statute, disqualifying the claimant from being eligible for benefits.

Work Search Issues — Inability to validate that the individual has met the state's work search requirements, which disqualifies the claimant from being eligible for benefits.

Able & Available Issues — The claimant is later determined to be unable or unavailable for work (in the hospital, in jail, etc.), disqualifying the claimant from being eligible for benefits.

Dependent Issues — Erroneous reporting/recording of dependents’ information.

Severance Pay, Vacation Pay, Social Security, Pension, Income from Other than Wages, and Other — The claimant receives income from sources other than wages while they claim benefits and fails to properly report this income. This also includes back pay awards, payment during a period of disqualification, or redetermination.

Base Period Wage Issues — It is later determined that the claimant's base period wages were over-reported (due to employer error or an automation error), and the claimant is determined to be eligible for fewer benefits than they have received.

Strategy

Strategies

Learn more about the nine core strategies to reduce improper payments.

Progress

Progress

Track state plans and implementation.

Data

Data

Download recent and historic improper payment data.

Tools

Tools

Download products for communicating with UI claimants and employers.