Areas Selected For Improvement
Improve Communication with Requesters.
- Outreach to the Requester Community and Solicitation of Input.
- Acknowledgement Letters.
- Communication Practices with Requesters.
Increase Web Presence and Proactive Disclosure.
- Improve DOL Web site Information on FOIA.
- Required Affirmative Disclosure.
- Proactive Disclosure.
Improve FOIA Tracking and Control Systems.
Consider Increased Use of Electronic Tools in FOIA Processing.
Encourage and Improve Multi-track Processing and Expedited Processing.
Increase Appeals Processing Capacity, Backlog Reduction and Improved Timeliness.
- Initial Requests.
Enhance Staff Expertise and Training.
- Formal Training and Meetings.
- Make Resource Material More Readily Available.