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Secretary of Labor Thomas E. Perez
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Contact Us — National Contact Center

The Department of Labor National Contact Center (DOL-NCC) provides employees and employers a reliable resource to receive consistent, accurate, and current information assistance for all DOL programs. The DOL-NCC provides nationwide toll-free information services to our customers with questions about employment, unemployment, wages, workplace safety and health, pension and health benefits, workplace injuries as well as all other general DOL related inquiries. In addition to answering general information inquiries, the DOL-NCC will refer any specific inquiry from the American public to the appropriate DOL office without delay.

 

Agency Contact Center Hours and Call Wait Times

*Please be aware that to receive the most up-to-date call wait time, you will need to refresh your web browser. However, call wait times are updated periodically. The call wait times were updated on

Agency

Toll-Free Number

Call Wait Time

Contact Center Number (General DOL Inquiries)

1-866-4-USA-DOL (1-866-487-2365)
Hours: Monday to Friday, 8 a.m. to 8 p.m. EST

Employment and Training Administration (ETA)

1-877-US-2JOBS (1-877-872-5627)
Hours: Monday to Friday, 8 a.m. to 11 p.m. EST

Job Corps (JC)

1-800-733-JOBS (1-800-733-5627)
Hours: 24 hours a day, 7 days a week

Mine Safety and Health Administration (MSHA)

1-800-746-1553
Hours: 24 hours a day, 7 days a week

Office of Federal Contract Compliance Programs (OFCCP)

1-800-397-6251
Hours: Monday to Friday, 8 a.m. to 8 p.m. EST

Occupational Safety and Health Administration (OSHA)

1-800-321-OSHA (1-800-321-6742)
Hours: 24 hours a day, 7 days a week

Office of Disability Employment Policy (ODEP)

1-866-ODEP-DOL (1-866-633-7365)
Hours: Monday to Friday, 8 a.m. to 8 p.m. EST

Office of Small and Disadvantaged Business Utilization
(OSDBU)

1-888-9-SBREFA (1-888-972-7332)
Hours: Monday to Friday, 8 a.m. to 8 p.m. EST

Veterans' Employment & Training Services (VETS)
Service Desk

1-866-237-0275
Hours: Monday to Friday, 8 a.m. to 8 p.m. EST

Wage and Hour Division (WHD)

1-866-4-US-WAGE (1-866-487-9243)
Hours: Monday to Friday, 8 a.m. to 8 p.m. EST

Women’s Bureau (WB)

1-800-827-5335
Hours: Monday to Friday, 8 a.m. to 8 p.m. EST

 

Speech and Hearing Impaired

*Please be aware that in addition to the TTY Toll-Free number, customers are encouraged to use the Federal Relay (FedRelay) Web Site.

Resources

Toll-Free Number

Call Wait Time

Contact Center TeleType Number (General DOL Inquiries)

1-877-TTY-5627 (1-877-889-5627)
Hours: Monday to Friday, 8 a.m. to 8 p.m. EST

 

Additional Agencies

*Please be aware that Additional Agencies do not display call wait time.

Agency

Agency Contact Number

Employee Benefits Security Administration (EBSA)

1-866-444-3272
Hours: Monday to Friday, 8:30 a.m. to 4:30 p.m. EST

Office of Labor-Management Standards (OLMS)

1-202-693-0123
Hours: Monday to Friday, 8:00 a.m. to 5:00 p.m. EST

Office of Workers' Compensation Programs (OWCP)

1-202-693-0036
Hours: Monday to Friday, 8:30 a.m. to 4:45 p.m. EST