Content Last Revised: 4/15/99 ---DISCLAIMER---

CFR	Code of Federal Regulations Pertaining to ETA

Title 20

Employees' Benefits

Chapter V

Employment and Training Administration, Department of Labor

Part 667

Administrative Provisions Under Title I of the Workforce Investment Act

Subpart F

Grievance Procedures, Complaints, and State Appeals Processes

• Section Number: 667.610
• Section Name: What processes does the Secretary use to review State and local grievances and complaints?

    (a) The Secretary investigates allegations arising through the 

grievance procedures described in Sec. 667.600 when:

    (1) A decision relating to a grievance or complaint under 

Sec. 667.600(c) has not been reached within 60 days of receipt

of the grievance or complaint or within 60 days of receipt of the 

request for appeal of a local level grievance and either party appeals 

to the Secretary; or

    (2) A decision relating to a grievance or complaint under 

Sec. 667.600(c) has been reached and the party to which such decision 

is adverse appeals to the Secretary.

    (b) The Secretary must make a final decision on an appeal under 

paragraph (a) of this section no later than 120 days after receiving 

such appeal.

    (c) Appeals made under to paragraph (a)(2) of this section must be 

filed within 60 days of the receipt of the decision being appealed. 

Appeals made under to paragraph (a)(1) of this section must be filed 

within 120 days of the filing of the grievance with the State, or the 

filing of the appeal of a local grievance with the State. All appeals 

must be submitted by certified mail, return receipt requested, to the 

Secretary, U.S. Department of Labor, Washington, DC 20210, Attention: 

ASET. A copy of the appeal must be simultaneously provided to the 

appropriate ETA Regional Administrator and the opposing party.

    (d) Except for complaints arising under WIA section 184(f), 

grievances or complaints made directly to the Secretary will be 

referred to the appropriate State or local area for resolution in 

accordance with this section, unless the Secretary notifies the parties 

that the Department will investigate the grievance under the procedures 

at Sec. 667.505.