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Code of Federal Regulations Pertaining to U.S. Department of Labor |
| Employees' Benefits |
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| Employment and Training Administration, Department of Labor |
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| Adult and Dislocated Worker Activities Under Title I of the Workforce Investment Act |
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| Individual Training Accounts |
20 CFR 663.440 - What are the requirements for consumer choice?
- Section Number: 663.440
- Section Name: What are the requirements for consumer choice?
(a) Training services, whether under ITA's or under contract, must
be provided in a manner that maximizes informed consumer choice in
selecting an eligible provider.
(b) Each Local Board, through the One-Stop center, must make
available to customers the State list of eligible providers required in
WIA section 122(e). The list includes a description of the programs
through which the providers may offer the training services, the
information identifying eligible providers of on-the-job training and
customized training required under WIA section 122(h) (where
applicable), and the performance and cost information about eligible
providers of training services described in WIA sections 122(e) and
(h).
(c) An individual who has been determined eligible for training
services under Sec. 663.310 may select a provider described in
paragraph (b) of this section after consultation with a case manager.
Unless the program has exhausted funds for the program year, the
operator must refer the individual to the selected provider, and
establish an ITA for the individual to pay for training. For purposes
of this paragraph, a referral may be carried out by providing a voucher
or certificate to the individual to obtain the training.
(d) The cost of referral of an individual with an ITA to a training
provider is paid by the applicable adult or dislocated worker program
under title I of WIA.
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