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CFR  

Code of Federal Regulations Pertaining to U.S. Department of Labor

Title 20  

Employees' Benefits

 

Chapter V  

Employment and Training Administration, Department of Labor

 

 

Part 658  

Administrative Provisions Governing the Job Service System

 

 

 

Subpart E  

Job Service Complaint System


20 CFR 658.422 - Handling of non-JS-related complaints by the Regional Administrator.

  • Section Number: 658.422
  • Section Name: Handling of non-JS-related complaints by the Regional Administrator.

    (a) Each non-JS-related complaint filed by an MSFW alleging 

violations of employment related laws enforced by ESA or OSHA shall be 

taken in writing, and referrred to ESA or OSHA for prompt action 

pursuant to 29 CFR part 42.

    (b) Upon referring the complaint in accordance with paragraph (a) of 

this section, the regional official shall inform the complainant of the 

enforcement agency (and individual, if known) to which the complaint was 

referred and shall also refer the complainant to the enforcement agency, 

another public agency, an attorney, a consumer advocate and/or other 

appropriate assistance.

    (c) All other non-JS related complaints alleging violations of 

employment related laws shall be logged. The complainant shall be 

referred to the appropriate agency for assistance.

    (d) For all non-JS-related complaints received and/or referred, the 

appropriate regional official shall record the referral of the 

complainant (or complaint filed on behalf of an MSFW), and the agency or 

agencies (and individual(s) if known) to which the complainant (or 

complaint) was referred on a complaint log, similar to the one described 

in Sec. 658.410(c)(1). The appropriate regional official shall also 

prepare and keep the file specified in Sec. 658.410(c)(3).
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