skip navigational linksDOL Seal - Link to DOL Home Page
Photos representing the workforce - Digital ImageryŠ copyright 2001 PhotoDisc, Inc.
www.dol.gov

Previous Section

Content Last Revised: 6/10/80
---DISCLAIMER---

Next Section

CFR  

Code of Federal Regulations Pertaining to U.S. Department of Labor

Title 20  

Employees' Benefits

 

Chapter V  

Employment and Training Administration, Department of Labor

 

 

Part 658  

Administrative Provisions Governing the Job Service System

 

 

 

Subpart E  

Job Service Complaint System


20 CFR 658.415 - Transferring complaints to proper JS office.

  • Section Number: 658.415
  • Section Name: Transferring complaints to proper JS office.

    (a) Where a JS-related complaint deals with an employer, the proper 

office to handle the complaint initially is ordinarily the local office 

serving the area in which the employer is located. Where a JS-related 

complaint deals with an office of a State agency, the proper office to 

handle the complaint initially is the local office serving the area in 

which the alleged violation of the JS regulations occurred. Where an 

agency-related complaint deals with more than one office of a State 

agency, with an alleged agency-wide violation, or with the State office, 

the appropriate State agency official may direct that the State office 

of that agency handle the complaint initially.

    (b) The State Administrator shall establish a system whereby the 

office in which an JS-related complaint is filed, alleging a violation 

in that same State, ensures that the JS Complaint/Referral Form is 

adequately completed and then sent to the proper State or local office 

of that agency. A copy of the referral letter shall be sent to the 

complainant.

    (c) Whenever a JS-related complaint deals with an employer in 

another State or another State agency, the State JS agency shall send, 

after ensuring that the JS Complaint/Referral Form is adequately 

completed, a copy of the JS Complaint/Referral Form and copies of any 

relevant documents to the State agency in the other State. Copies of the 

referral letter shall be sent to the complainant, and copies of the 

complaint and referral letter shall be sent to the ETA Regional 

Office(s) with jurisdiction over the transferring and receiving State 

agencies.

    (d) The State agency receiving the complaint after an interstate 

transferral under paragraph (c) of this section shall handle the 

complaint as if it had been initially filed with that office.

    (e) The ETA regional office with jurisdiction over the receiving 

State shall follow-up with the receiving State agency to ensure the 

complaint is handled in accordance with these regulations.

    (f) If the JS complaint is against more than one State JS agency, 

the complaint shall so clearly state. The

complaint shall be handled as separate complaints and shall be handled 

according to procedures at Sec. 658.416(c) and paragraph (c) of this 

section.
Previous Section

Next Section



Phone Numbers