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CFR  

Code of Federal Regulations Pertaining to U.S. Department of Labor

Title 20  

Employees' Benefits

 

Chapter V  

Employment and Training Administration, Department of Labor

 

 

Part 658  

Administrative Provisions Governing the Job Service System

 

 

 

Subpart E  

Job Service Complaint System


20 CFR 658.414 - Referral of non-JS-related complaints.

  • Section Number: 658.414
  • Section Name: Referral of non-JS-related complaints.

    (a) To facilitate the operation of the coordinated enforcement 

procedures established at 29 CFR part 42, the State agency shall take 

from MSFWs in writing non-JS related complaints which allege violations 

of employment related laws enforced by ESA or OSHA. The official shall 

immediately refer the complaint to ESA or OSHA for prompt action. The JS 

official shall inform the MSFW of the enforcement agency (and the 

individual if known) to which the complaint will be referred and refer 

the complainant to other agencies, attorney, consumer advocate and/or 

other assistance where appropriate.

    (b) Upon receipt of all other non-JS related complaints, the JS 

official shall refer the complainant to the appropriate enforcement 

agency, another public agency, an attorney, a consumer advocate and/or 

other appropriate assistance.

    (c) For all non-JS-related complaints received pursuant to 

paragraphs (a) and (b) of this section, the appropriate JS official 

shall record the referral of the complainant and the complaint where 

paragraph (a) is applicable, and the agency or agencies (and 

individual(s), if known) to which the complainant and the complaint 

where paragraph (a) is applicable, were referred on the complaint log 

specified in Sec. 658.410(c)(1). The JS official shall also prepare and 

keep the file specified in Sec. 658.410(c)(3) for the complaints filed 

pursuant to paragraph (a) of this section.
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