To ensure that all services are focused on the customer's needs,
services are provided through a case-management approach and may
include: Core, intensive and training services; and related assistance,
which includes emergency assistance and supportive services. The basic
services and delivery of case-management activities are further
described at Secs. 669.340 through 669.410 of this subpart. Consistent
with 20 CFR part 663, prior to intensive services, a participant must
receive at least one core service, and, prior to training services, a
participant must receive at least one intensive service.