Content Last Revised: 6/10/80 ---DISCLAIMER---

CFR	Code of Federal Regulations Pertaining to ETA

Title 20

Employees' Benefits

Chapter V

Employment and Training Administration, Department of Labor

Part 658

Administrative Provisions Governing the Job Service System

Subpart E

Job Service Complaint System

• Section Number: 658.423
• Section Name: Handling of other complaints by the Regional Administrator.

    Whenever the regional office receives a JS-related complaint and the 

appropriate official determines that the nature and scope of the 

complaint are such that the time required to exhaust the administrative 

procedures at the State level would adversely affect a significant 

number of applicants, he/she shall take the complaint and follow up on 

the complaint as follows: for a complaint against an employer, the 

regional office shall handle the complaint in a manner consistent with 

the requirements imposed upon State agencies by Secs. 658.413 and 

658.416 of this part. A hearing shall be offered to the parties once the 

Regional Administrator makes a determination on the complaint. For a 

complaint against a State agency, the regional office shall follow 

procedures established at Sec. 658.702(c).