(a) Each non-JS-related complaint filed by an MSFW alleging
violations of employment related laws enforced by ESA or OSHA shall be
taken in writing, and referrred to ESA or OSHA for prompt action
pursuant to 29 CFR part 42.
(b) Upon referring the complaint in accordance with paragraph (a) of
this section, the regional official shall inform the complainant of the
enforcement agency (and individual, if known) to which the complaint was
referred and shall also refer the complainant to the enforcement agency,
another public agency, an attorney, a consumer advocate and/or other
appropriate assistance.
(c) All other non-JS related complaints alleging violations of
employment related laws shall be logged. The complainant shall be
referred to the appropriate agency for assistance.
(d) For all non-JS-related complaints received and/or referred, the
appropriate regional official shall record the referral of the
complainant (or complaint filed on behalf of an MSFW), and the agency or
agencies (and individual(s) if known) to which the complainant (or
complaint) was referred on a complaint log, similar to the one described
in Sec. 658.410(c)(1). The appropriate regional official shall also
prepare and keep the file specified in Sec. 658.410(c)(3).