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Content Last Revised: 6/10/80
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CFR  

Code of Federal Regulations Pertaining to ETA

Title 20  

Employees' Benefits

 

Chapter V  

Employment and Training Administration, Department of Labor

 

 

Part 658  

Administrative Provisions Governing the Job Service System

 

 

 

Subpart E  

Job Service Complaint System


20 CFR 658.417 - Hearings.

  • Section Number: 658.417
  • Section Name: Hearings.

    (a) Hearings shall be held by State hearing officials. A State 

hearing official may be any State official authorized to hold hearings 

under State law. They may be, for example, the same referees who hold 

hearings under the State unemployment compensation law and/or the Work 

Incentive Program or any official of the State agency, authorized by 

State law to preside at State administrative hearings.

    (b) The State hearing official may decide to conduct hearings on 

more than one complaint concurrently if he/she determines that the 

issues are related or that the complaints will be handled more 

expeditiously in this fashion.

    (c) The State hearing official, upon the referral of a case for a 

hearing, shall:

    (1) Notify all involved parties of the date, time and place of the 

hearing; and

    (2) Re-schedule the hearing, as appropriate.

    (d) In conducting a hearing the State hearing official shall:

    (1) Regulate the course of the hearing;

    (2) Issue subpoenas, if empowered to do so under State law, if 

necessary;

    (3) Assure that all relevant issues are considered;

    (4) Rule on the introduction of evidence and testimony; and

    (5) Take any other action which is necessary to insure an orderly 

hearing.

    (e) The testimony at the hearing shall be recorded and may be 

transcribed when appropriate.

    (f) The parties shall be afforded the opportunity to present, 

examine, and cross-examine witnesses.

    (g) The State hearing official may elicit testimony from witnesses, 

but shall not act as advocate for any party.

    (h) The State hearing official shall receive and include in the 

record, documentary evidence offered by any party and accepted at the 

hearing. Copies thereof shall be made available by the party submitting 

the document to other parties to the hearing upon request.

    (i) Technical rules of evidence shall not apply to hearings 

conducted pursuant to this section, but rules or principles designed to 

assure production of the most credible evidence available and to subject 

testimony to test by cross-examination, shall be applied where 

reasonably necessary by the State hearing official. The State hearing 

official may exclude irrelevant, immaterial, or unduly repetitious 

evidence.

    (j) The case record, or any portion thereof, shall be available for 

inspection and copying by any party at, prior to, or subsequent to the 

hearing upon request. Special procedures may be used for disclosure of 

medical and psychological records such as disclosure to

a physician designated by the individual.

    (k) The State hearing official shall, if feasible, resolve the 

dispute by conciliation at any time prior to the conclusion of the 

hearing.

    (l) At the State hearing official's discretion, other appropriate 

individuals, organizations, or associations may be permitted to 

participate in the hearing as amicus curiae (friends of the court) with 

respect to specific legal or factual issues relevant to the complaint. 

Any documents submitted by the amicus curiae shall be included in the 

record.

    (m) The following standards shall apply to the location of hearings 

involving parties in more than one State or in locations within a State 

but which are separated geographically so that access to the hearing 

location is extremely inconvenient for one or more parties as determined 

by the State hearing official.

    (1) Whenever possible, the State hearing official shall hold a 

single hearing, at a location convenient to all parties or their 

representatives wishing to appear and present evidence, and with all 

such parties and/or their representatives present.

    (2) If a hearing location cannot be established by the State hearing 

official pursuant to paragraph (m)(1) of this section, the State hearing 

official may conduct, with the consent of the parties, the hearing by a 

telephone conference call from a State agency office with all parties 

and their representatives not choosing to be present at that location 

permitted to participate in the hearing from their distant locations.

    (3) Where the State agency does not have the facilities to conduct 

hearings by telephone pursuant to paragraph (m)(1) or (m)(2) of this 

section, the State agencies in the States where the parties are located 

shall take evidence and hold the hearing in the same manner as used for 

appealed interstate unemployment claims in those States, to the extent 

that such procedures are consistent with Sec. 658.416.
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