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CFR  

Code of Federal Regulations Pertaining to ETA

Title 20  

Employees' Benefits

 

Chapter V  

Employment and Training Administration, Department of Labor

 

 

Part 653  

Services of the Employment Service System

 

 

 

Subpart B  

Services for Migrant and Seasonal Farmworkers (MSFWs)


20 CFR 653.108 - State agency self-monitoring.

  • Section Number: 653.108
  • Section Name: State agency self-monitoring.

    (a) State Administrators shall assure that their State agencies 

monitor their own compliance with JS regulations in serving MSFWs on an 

ongoing basis. The State Administrator shall have overall responsibility 

for State agency self-monitoring.

    (b) The State Administrator shall appoint a State MSFW Monitor 

Advocate. The State Administrator shall inform farmworker organizations 

and other organizations with expertise concerning MSFWs of the opening 

and encourage them to refer qualified applicants to apply through the 

State merit system prior to appointing a State MSFW Monitor Advocate. 

Among qualified candidates determined through State merit system 

procedures, the State agencies shall seek persons (1) who are from MSFW 

backgrounds, or (2) who speak Spanish or other languages of a 

significant proportion of the State MSFW population, or (3) who are 

racially or ethnically similar to the MSFWs in the State, or (4) who 

have substantial work experience in farmworker activities.

    (c) The State MSFW Monitor Advocate shall have direct, personal 

access, whenever he/she finds it necessary, to the State Administrator 

and shall work in the State central office. The State MSFW Monitor 

Advocate shall have status and compensation as approved by the civil 

service classification system and be comparable to other State positions 

assigned similar levels of tasks, complexity and responsibility.

    (d) The State MSFW Monitor Advocates shall be assigned staff 

necessary to fulfill effectively all of his/her duties as set forth in 

this subpart. The number of staff positions shall be determined by 

reference to:

    (1) The number of MSFWs in the State, as measured at the time of the 

peak MSFW population (MSFW activity), and (2) the need for monitoring 

activity in the State. The MSFW Monitor Advocates shall devote full time 

to Monitor Advocate functions, except that the USES Administrator may 

reallocate positions from States of low MSFW activity to States of 

higher MSFW activity and may approve a plan for less than full-time work 

in States of low MSFW activity. Any such plan must demonstrate that the 

State MSFW Monitor Advocate function can be effectively performed with 

part-time staffing.

    (e) All State MSFW Monitor Advocates and Assistant MSFW Monitor 

Advocates shall attend within the first three months of their tenure a 

training session conducted by the Regional MSFW Monitor Advocate. They 

shall also attend whatever additional training sessions are required by 

the Regional or National MSFW Monitor Advocate.

    (f) The State MSFW Monitor Advocate shall provide any relevant 

documentation requested from the State agency by the Regional MSFW 

Monitor Advocate.

    (g) The State MSFW Monitor Advocate shall:

    (1) Conduct an ongoing review of the delivery of services and 

protections afforded by JS regulations to MSFWs by the State agency and 

local offices. The State MSFW Monitor Advocate, without delay, shall 

advise the State agency and local offices of (i) problems, deficiencies, 

or improper practices in the delivery of services and protections 

afforded by these regulations (including progress made in achieving 

affirmative action goals and timetables), and (ii) means to improve such 

delivery.

    (2) Participate in onsite local office MSFW formal monitoring 

reviews on a regular basis.

    (3) Assure that all significant MSFW local offices not reviewed 

onsite by Federal staff, are reviewed at least once a year by State 

staff, and that, if necessary, those local offices in which significant 

problems are revealed by required reports, management information, the 

JS complaint system or otherwise are reviewed as soon as possible.

    (4) Assure that the monitoring review format, developed by ETA, is 

used as a guideline in the conduct of local office MSFW onsite formal 

monitoring reviews. This format will ensure that applications and the 

application-taking process are reviewed during State onsite reviews by 

State MSFW Monitor Advocates and/or review staff, who shall check 

overall accuracy and quality, and offer technical advice on corrections 

or improvements.

    (5) Review the State agency's outreach plan, and on a random basis, 

the outreach workers' daily logs and other reports including those 

showing or reflecting the workers' activities, to ensure that they 

comply with the outreach plan.

    (h) Formal onsite MSFW monitoring reviews of local offices shall be 

conducted using the following procedures:

    (1) Before beginning such a review, the State MSFW Monitor Advocate 

and/or review staff shall study:

    (i) Program performance data,

    (ii) Reports of previous reviews,

    (iii) Corrective action plans developed as a result of previous 

reviews,

    (iv) Complaint logs, and

    (v) Complaints elevated from the office or concerning the office.

    (2) Upon completion of a local office onsite formal monitoring 

review, the State MSFW Monitor Advocate shall hold one or more wrap-up 

sessions with the local office manager and staff to discuss any obvious 

findings and offer initial recommendations and appropriate technical 

assistance.

    (3) After each review the State MSFW Monitor Advocate shall conduct 

an indepth analysis of the review data. The conclusions and 

recommendations of the State MSFW Monitor Advocate shall be put in 

writing, shall be sent to the State Administrator, to the offical of the 

State agency with line authority over the local office, and other 

appropriate State agency officials.

    (4) The state MSFW Monitor Advocate may recommend that the review 

responsibility set forth in this subsection be delegated to a 

responsible professional member of the administrative staff of the State 

agency, if and when the State Administrator finds such delegation 

necessary. In such event, the State MSFW Monitor Advocate shall be 

responsible for and shall approve the written report of the review.

    (5) The local office manager shall develop and propose a written 

corrective action plan. The plan shall be approved, or appropriately 

revised, by appropriate superior officials and the State MSFW Monitor 

Advocate. The plan shall include actions required to correct or to take 

major steps to correct any problems within 30 days or if the plan allows 

for more than 30 days for full compliance, the length of, and the 

reasons for, the extended period shall be specifically stated.

    (6) State agencies, through line supervisory staff, shall be 

responsible for assuring and documenting that the local office is in 

compliance within the time period designated in the plan. State agencies 

shall submit to the appropriate ETA regional offices copies of the 

onsite local office formal monitoring review reports and corrective 

action plans for significant local offices.

    (i) The State MSFW Monitor Advocate shall participate in federal 

reviews conducted pursuant to subpart G.

    (j) At the discretion of the State Administrator, the State MSFW 

Monitor Advocate may be assigned the responsibility as the complaint 

specialist. The State MSFW Monitor Advocate shall participate in and 

monitor the performance of the complaint system, as set forth at 20 CFR 

658.400 et seq. The State MSFW Monitor Advocate shall review the local 

office managers' informal resolution of complaints relating to MSFWs and 

shall ensure that the State agency transmits copies of the logs of MSFW 

complaints to the regional office quarterly.

    (k) The State MSFW Monitor Advocate also shall serve as an advocate 

to improve services for MSFWs within JS. The State MSFW Monitor Advocate 

shall establish ongoing liaison with CETA 303 and other organizations 

serving farmworkers, and employers and/or employer organizations, in the 

State. The State MSFW Monitor Advocate shall meet frequently with 

representatives of these organizations to receive complaints, assist in 

referrals of alleged violations to enforcement agencies, receive input 

on improving coordination with JS or improving JS services to MSFWs.

    (l) The State MSFW Monitor Advocate shall conduct frequent field 

visits to the working and living areas of MSFWs, and shall discuss JS 

services and other employment-related programs with MSFWs, crew leaders, 

and employers. Records shall be kept of each such visit.

    (m) The State MSFW Monitor Advocate shall participate in the 

appropriate regional public meeting(s) held by the Department of Labor 

Regional Farm Labor Coordinated Enforcement Committee.

    (n) The State MSFW Monitor Advocate shall ensure that outreach 

efforts in all significant MSFW local offices are reviewed at least 

yearly to ensure that there is continuing compliance with 20 CFR 

653.107. This review will include accompanying at least one outreach 

worker from each significant MSFW local office on his/her visits to 

MSFWs' working and living areas. The State MSFW Monitor Advocate shall 

review findings from these reviews.

    (o) The State MSFW Monitor Advocate shall review and assess the 

adequacy of the annual State affirmative action plan for MSFWs, and 

shall report such findings to the State Administrator.

    (p) The State MSFW Monitor Advocate shall ensure that JS outreach 

activities are reviewed periodically at day-haul sites at which these 

activities are conducted. Complete records of such visits shall be kept. 

The State MSFW Monitor Advocate shall ensure that local offices and the 

State Administrator are advised of any deficiencies.

    (q) The State MSFW Monitor Advocate shall review on at least a 

quarterly basis all statistical and other MSFW-related data reported by 

significant MSFW local offices in order (1) to determine the extent to 

which the State agency has complied with regulations at Sec. 653.100 et 

seq., and (2) to identify the areas of inadequate compliance.

    (r) The State MSFW Monitor Advocate shall have full access to all 

statistical and other MSFW-related information gathered by State 

agencies and local offices and may interview State and local office 

staffs with respect to reporting methods. Subsequent to each review, the 

State MSFW Monitor Advocate shall consult, as necessary, with State and 

local offices and provide technical assistance to ensure accurate 

reporting.

    (s) The State MSFW Monitor Advocate shall review and comment on 

proposed State JS directives, manuals, and operating instructions 

relating to MSFWs and shall ensure (1) that they accurately reflect the 

requirements of the regulations, and (2) that they are clear and 

workable. The State MSFW Monitor Advocate also shall explain and make 

available at the requestor's cost, pertinent directives and procedures 

to employers, employer organizations, farmworkers, farmworker 

organizations and other parties expressing an interest in a readily 

identifiable directive or procedure issued and receive suggestions on 

how these documents can be improved.

    (t) The State MSFW Monitor Advocate shall prepare for the State 

Administrator an annual summary of JS services to MSFWs within his/her 

State based on statistical data and his/her reviews and activities set 

forth in these regulations. The summary shall include an assessment of 

the State agency's activities related to MSFWs such as those covered in 

the State agency's PBP, outreach plan, and affirmative action plan, and 

the other matters with respect to which the State MSFW Monitor Advocate 

has responsibilities under these regulations. A copy of this summary 

shall be forwarded to the Regional Administrator by the State 

Administrator.



(Approved by the Office of Management and Budget under control number 

1205-0039)





(Pub. L. No. 96-511, 94 Stat. 2812 (44 U.S.C. 3501 et seq.))

[45 FR 39459, June 10, 1980, as amended at 47 FR 145, Jan. 5, 1982]
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