(a) A State has discretion in how it meets the requirement for
universal access to services provided under the Act. In exercising this
discretion, a State must meet the Act's requirements.
(b) These requirements are:
(1) Labor exchange services must be available to all employers and
job seekers, including unemployment insurance (UI) claimants, veterans,
migrant and seasonal farm workers, and individuals with disabilities;
(2) The State must have the capacity to deliver labor exchange
services to employers and job seekers, as described in the Act, on a
Statewide basis through:
(i) Self-service,
(ii) Facilitated self-help service; and
(iii) Staff-assisted service;
(3) In each Workforce Investment Area, in at least one physical
center, staff funded under the Act must provide core and applicable
intensive services including staff-assisted labor exchange services.
(4) Those labor exchange services provided under the Act in a
Workforce Investment Area must be described in the Memorandum of
Understanding.
