Content Last Revised: 9/2/94 ---DISCLAIMER---

CFR	Code of Federal Regulations Pertaining to ETA

Title 20

Employees' Benefits

Chapter V

Employment and Training Administration, Department of Labor

Part 627

General Provisions Governing Programs Under Titles I, II, and III of the Act

Subpart E

Grievances Procedures at the State and Local Level

• Section Number: 627.502
• Section Name: Grievance and hearing procedures for noncriminal complaints at the SDA and SSG levels.

    (a) Each SDA and SSG, pursuant to guidelines established by the 

recipient, shall establish procedures for resolving complaints and 

grievances arising in connection with JTPA programs operated by the SDA, 

the SSG, and other subrecipients under the Act. The procedures also 

shall provide for resolution of complaints arising from actions taken by 

the SDA or the SSG with respect to investigations or monitoring reports 

of their subgrantees, contractors, and other subrecipients (section 

144(a)).

    (b) Each SDA and SSG grievance hearing procedure shall include 

written notice of the date, time, and place of the hearing; an 

opportunity to present evidence; a written decision; and a notice of 

appeal rights.

    (c) The SDA and SSG procedures shall provide for a decision within 

60 days of the filing of the complaint.