Content Last Revised: 9/2/94 ---DISCLAIMER---

CFR	Code of Federal Regulations Pertaining to ETA

Title 20

Employees' Benefits

Chapter V

Employment and Training Administration, Department of Labor

Part 627

General Provisions Governing Programs Under Titles I, II, and III of the Act

Subpart E

Grievances Procedures at the State and Local Level

• Section Number: 627.501
• Section Name: State grievance and hearing procedures for noncriminal complaints at the recipient level.

    (a)(1) Each recipient shall maintain a recipient-level grievance 

procedure and shall ensure the establishment of procedures at the SDA 

level and the SSG level for resolving any complaint alleging a violation 

of the Act, regulations promulgated thereunder, grants, or other 

agreements under the Act. The procedures shall include procedures for 

handling complaints and grievances arising in connection with JTPA 

programs operated by each SDA, SSG, and subrecipient under the Act 

(section 144(a)).

    (2) The procedures described in paragraph (a)(1) of this section 

shall also provide for resolution of complaints arising from actions 

taken by the recipient with respect to investigations or monitoring 

reports.

    (b) The recipient's grievance hearing procedure shall require 

written notice to interested parties of the date, time, and place of the 

hearing; an opportunity to present evidence; and a written decision. For 

matters under paragraph (a)(2) of this section, the notice of hearing 

shall indicate the nature of the violation(s) which the hearing covers.