|Trends and Challenges for Work in the 21st Century|
Opinions and views in these papers are those expressed by the author(s). They are not to be taken as expressions of support for particular positions by the Department of Labor. Please do not cite these papers without prior permission of the author(s).
Rebuilding the Social Contract at Work:
Lessons from Leading Cases
Thomas A. Kochan
Institute for Work and Employment Research
Sloan School of Management, MIT
Task Force Working Paper #WP09
May 1, 1999
Draft in Circulation
This paper was prepared for the Task Force on Reconstructing Americas Labor Market Institutions with support from the Ford and Rockefeller Foundations.
The paper was presented at a symposium that was funded under a grant from the Office of the Assistant Secretary for Policy, U.S. Department of Labor. Views expressed in this paper are to be attributed to the author and do not necessarily reflect the views of the U.S. Department of Labor.
Table of Contents
- Eastman Kodak
- Lucent Technologies
- Lucents Competitor: Cisco Systems
- United Airlines
- Key Events
- Taking Stock of the ESOP
- Future Scenarios
- Uniteds Competitor: Southwest Airlines
- Cross-Cutting Themes and Lessons
- Define the terms of the contract clearly.
- Change the whole, not just the parts.
- Design structures that have staying power.
- Remember that leadership is important.
- Strengthen and reposition the role of human resources.
- Negotiate the boundaries of the firm and its community and labor market responsibilities.
- Look for potential solutions that lie outside of the organization.
- Include notions of social value in the calculation of value added.
- Issues for Further Discussion