Identifying information is correct as of the hearing date.Within each
hearing, witness names are listed alphabetically by issue.
WASHINGTON, D.C. OCTOBER 19-20, 1994
Opening Remarks
Robert B. Reich, Secretary of Labor
U.S. Department of Labor
Jerry Abramson
Mayor of Louisville, Kentucky
Task Force Co-Chair
Jim Florio
Former Governor of New Jersey
Task Force Co-Chair
Witnesses
Roger Dahl, Executive Director
National Public Employer Labor Relations Association
John T. Dunlop, Chairman
Commission on the Future of Worker Management Relations
Lamont University Professor, Harvard University
Barbara Dwyer, Executive Director
Alliance for Redesigning Government
Paul Goldberg, Executive Director
Ohio Civil Service Employees Association,
AFSCME Local 111
Thomas Glynn, Deputy Secretary of Labor
U.S. Department of Labor
Elaine Kamarck, Senior Policy Advisor to the
Vice President
Office of the Vice President
Gerald McEntee, President
American Federation of State, County and Municipal Employees
Robert Shapiro, Associate Solicitor
U.S. Department of Labor
John J. Sweeney, President
Service Employees International Union
Robert Tobias, President
National Treasury Employees Union
Steve Wall, Executive Director
Ohio Office of Quality Services
WASHINGTON, D.C. JANUARY 10-11, 1995
Some Views on Excellence in Education Through Labor-Management
Cooperation
Educational Leaders -- K-12 Education and General Issues
Harlow Claggett, Labor Relations Director
Michigan Association of School Boards
Representing the National Association of School Boards
Roland Haun, President
American Association of School Administrators
Ed McElroy, Secretary-Treasurer
American Federation of Teachers
Marilyn Monahan, Secretary-Treasurer
National Education Association
Kathryn Whitfill, President
National Parent Teachers Association
Focus on Higher Education
Mary Burgan, General Secretary
American Association of University Professors
Thomas Hustoles
Miller, Canfield, Paddock and Stone
Representing Institutions of Higher Education
James Perley, President
American Association of University Professors
Example of Collaborative Problem-Solving in Higher Educaton
Jerry Furniss, Past President and Former Chief
Negotiator
University Teachers Union, University of Montana
Alternative Means of Workplace Problem Solving
Alternative Dispute Resolution and Collaborative Bargaining as
Means to Cooperation, Problem Solving and High Performance State and
Local Government Workplaces
Stephen Goldberg, President
Mediation Research and Education Project, and
Professor of Law, Northwestern University
William Hobgood, Vice President,
Mediation Research and Education Project
Example of Alternative Dispute Resolution in the Workplace
John Higgins, Senior Vice President
Boston Edison Company
Donald Wightman, Vice President
Utility Workers Union of America
Overview of the Demographics of the State and Local Public Workforce
Ronald Kutscher, Associate Commissioner
Office of Employment Projections
Bureau of Labor Statistics
U.S. Department of Labor
Thomas Plewes, Associate Commissioner
Office of Employment and Unemployment Statistics
Bureau of Labor Statistics
U.S. Department of Labor
Kimberly Zieschang, Associate Commissioner
Office of Compensation and Working Conditions
Bureau of Labor Statistics
U.S. Department of Labor
NORTHWEST REGIONAL MEETING FEBRUARY 7-8, 1995
SEATTLE and OLYMPIA, WASHINGTON FEBRUARY 7, 1995
City of Seattle, Washington
Lizanne Lyons, Director of Labor Relations
Tony Vivenzio, Seattle Firefighters Union Local 27
City of Mercer Island, Washington
Rich Conrad, Assistant City Manager
David Hart, Maintenance Team Technician, AFSCME Local
President
Marcy Olson, Maintenance Team Member, AFSCME Local
Vice-President
Lindsay Andreotti, Manager of Organizational
Effectiveness
Diane White, Director of Development Services
Janet Gocken, Public Team, Development Services
Susan Davidson, Private Team, Development Services
King County Metro Transit
Evelyn Ahrens, Administrative Staff Assistant, WPCD Team
Judith Boitenott, Custodian
John Campagnaro, Electrician, Tunnel Team
Elaine Chapman, Chief of Training Public Safety
Partnership
Lottie Cross, Chief, RISP Team
Chris Daniels, Information Operator , RISP Team
Darrell Dudgeon, Base Chief, Trolley Team
Jim Ellis, Supervisor, Tunnel Team
Michael Freund, Transit Operator, Trolley Team
Gordon Guhl, Transit Operator, Trolley Team
Don Honeycutt, Senior Information Operator, RISP Team
John Kruse, Senior Operator, WPCD Team
Dan Linville, President, Amalgamated Transit Union Local
587
Mark McKeown, Line Crew Chief, Tunnel Team
Paul Muirhead, Technical Trainer, WPCD Team
Gloria Overgaard, Manager of Transit Operations
Peggy Renfrow, Project Administrator in Operations
Curtis Robinson, Base Supervisor, Security Task Force
Mattie Robinson, Operator of the Year
Dick Rowe, Chief, Tunnel Team
Linda Smith, Manager of Sales and Customer Service
Paul Toliver, Director of Transit
Barry Uchida, Manager of Power and Facilities
Rick Walsh, General Manager
Terry White, Assistant Chief, RISP Team
Sherman Willis, Technical Assistant, Tunnel Team
Metro Renton Water Treatment Plant
Bill Burwell, Operations Manager, WPCD Team
Barney Cain, Facilities Constructor , WPCD Team
Irene Eldridge, WPCD Team, SEIU Local 6
Daryl Grigsby, Director of Water Pollution Control
Gary Locke, County Executive, King County
David Piper, Maintenance Electrician
Washington State Department of Labor and Industries
Overview of Quality Initiative and Reorganization
Mark Brown, Director,
Washington Department of Labor and Industries
Lucille Christenson, Assistant Director for Human
Resources
Washington Department of Labor and Industries
Diane Lutz, Chief Negotiator
Washington State Federation of Employees
Tina Peterson, Director of Personnel Board Activities
Washington Federation of State Employees
Mike Watson, Deputy Director for Policy
Washington Department of Labor and Industries
Theresa Whitmarsh, Division Director
Washington Department of Labor and Industries
Mike Zenk, Business Agent
Imaging Project
Doug Connel, Program Manager for Claims
Sara Spiering, Industrial Insurance Compensation
Supervisor
Theresa Whitmarsh, Division Director, Washington
Department of Labor and Industries
PORTLAND, OREGON FEBRUARY 8, 1995
Portland Water Bureau
Larry Attinger, Executive Director, AFSCME Local 189
Randy Holly, Supervising Engineer
Michael Rosenberger, Administrator
Northeast Health Clinic (Multnomah County)
Kathy Blosser, Gresham Division, Oregon Nurses
Association
Mike Gittens, Facilitator, Gresham Division, AFSCME
April Kramer, Facilitator, Gresham Division, AFSCME
Teresa Williams, Manager
Quality Initiatives
Carolyn Mark, Director, Oregon Quality Initiative
Michael McCoy, Vice President, Northwest Natural Gas
Richard Oare, Labor Relations Specialist, IUOPE Local 11
Multnomah County
Deanna Cicotti, Librarian and Shop Steward, AFSCME Local
88
Barry Crook, Budget and Quality Manager, Multnomah County
Joe Devlaeminck, President, AFSCME Local 88
Cindy Gibbon, Director of Community Services, Multnomah
County Library
Bunny Harrold, Representative, Multnomah County, Oregon
Nurses Association
Beverly Stein, County Chair, Multnomah County
Phil Sund, President, Multnomah County Corrections
Officers Association
Oregon Health Care Sciences University/AFSCME Local 328 Labor
Management Committee
Linda Bachman, Steward, AFSCME Local 328
David Blair, Director of Labor Relations
Pete Seidel, Manager
Keith Tintle, Associate Hospital Director of Professional
Services
WASHINGTON, D.C. MARCH 14-15, 1995
Police
Gilbert Gallegos, National Vice President, National
Fraternal Order of Police
Gil Kerlikowske, Police Commissioner, Buffalo, NY, Police
Executive Research Forum
Robert Kliesmet, President, International Union of Police
Associations
Robert Scully, Executive Director, National Association of Police
Organizations
Fire Fighting
Tom Siegfried, President, International Association of
Fire Chiefs
Alfred K. Whitehead, President, International Association of Fire
Fighters
Corrections
Joseph Puma, Executive Director, AFSCME Council 82
Worker Attitudes Survey Results
Joel Rogers, The University of Wisconsin-Madison
Public/Private Comparison of Union Organizing and Elections
Kate Bronfenbrenner, Cornell University
Tom Juravich, University of Massachusetts
Organizing and Service of Professionals
Lovely Billups, Director of Field Service, Educational
Issues Department, American Federation of Teachers
Nancy Mills, Coordinator of Worker , Participation
Programs, Service Employees International Union
Jacques Nacson, Senior Policy Analyst , National Center
for Innovation, National Education Association
Larry Spivack, Collective Bargaining Supervisor, AFSCME
Council 31
Briefing on Workplace Regulatory Issues and Alternative Dispute
Resolution
Donna Lenhoff, General Counsel, Women's Legal Defense
Fund
Lawrence Z. Lorber, Verner, Liipfert, Bernhard, McPherson
& Hand
R. Gaull Silberman, Commissioner, Equal Employment
Opportunity Commission
Citizen Attitudes and Expectations of State and Government
Geoff Garin, Garin-Hart Strategic Research
NORTHEAST REGIONAL MEETING APRIL 11-12, 1995
BOSTON, MASSACHUSETTS APRIL 11, 1995
Massachusetts Highway Department/SEIU Local 285
Frank Borges, Secretary-Treasurer, SEIU Local 285
Lee Deveraux, Heavy Equipment Mechanic and Maintenance
Liaison , SEIU Local 285
Charles Kostro, Chief Policy Analyst, Massachusetts
Executive Office of Transportation and Construction
Steve Lowry, Heavy Equipment Mechanic and Maintenance
Liaison , SEIU Local 285
Anthony Salamanca, Deputy Chief Engineer for
Privatization, Massachusetts Highway Department
Kevin Sullivan, Deputy Commissioner, Massachusetts
Highway Department
The Commonwealth of Massachusetts, Joint Labor-Management
Committee for Municipal Police and Fire
James Costello, Labor Senior Staff
Donald Hawkes, Management Senior Staff
Morris Horowitz, Vice-Chair
Robert McCarthy, Alternate Fire Member, President,
Professional Fire Fighters of Massachusetts
Raymond McGrath, Police Chairman, International
Brotherhood of Police Officers
David Owen, Management Member, Town Administrator,
Burlington
Roger Turdeon, Management Chair
PORTLAND, MAINE APRIL 11, 1995
City of Portland and AFSCME Local 481
Hadlock Field, Districting Program, and Construction Company
Russ Brown, District Leader, AFSCME Local 481
Nadeen Daniels, Assistant City Manager, City of Portland
Ken Dietrich, Main State Field Representative, AFSCME
Steve Early, District Coordinator
Robert Ganley, City Manager, City of Portland
Larry Goodson, District Leader, AFSCME Local 481
Rich Meserve, District 4, AFSCME
Roy Mulkern, District Leader, AFSCME 481
Kevin Noys, Foreman
Jim Pritchard, President, AFSCME Local 481
Craig Pyy, Construction Foreman
Mark Spiller, District Leader, AFSCME
Maine Employee Health Commission
Insurance Program
Jo Gill, Executive Director, Maine State Employee Health
Insurance Program
Bill McPeck, Maine State Employees Association, SEIU
Massabesic Teachers Association and the
Maine Labor Relations Board Preventive Mediation Initiatives
John Alfano, Mediator, Maine Labor Relations Board
Millard Gethner, Chairman, Massabesic School Board
Priscilla Wood, President, Massabesic Teachers
Association
NEW BRUNSWICK, NEW JERSEY APRIL 12, 1995
State of Connecticut - District 1199/New England Health Care
Employees Union (SEIU) Quality of Worklife Program
Tom Heads, Supervising Clinical Psychologist, Connecticut
Department of Mental Retardation
Christopher Lassen, Coordinator, Quality of Worklife
Program
Del Pelletier, Assistant Regional Director, Connecticut
Department of Mental Retardation
Lou Weisenbacher, Mental Retardation Program Supervisor,
Department of Mental Retardation Local 1199
Bridgeport, Connecticut Labor-Management Cooperative Program
Charlene Hosticka, Labor-Management Coordinator, City of
Bridgeport
Dennis Murphy, Chief Administrative Officer, City of
Bridgeport
Mardi Schroer Mattei, Field Representative, Connecticut
Education Association
Ulster County, New York/Civil Service
Employees Association Labor Management Committee
Thomas Costello, Personnel Officer
Deborah DeCicco, Tax Map Technician, CSEA Local 856
Karen MacIntosh-Frering, Labor-Management Coordinator,
Ulster County
Karen Lucas, Management Analyst
Local Union Leadership, Quality and Cooperation Efforts
Jeffrey Keefe, Associate Professor of Labor &
Employment Relations, Rutgers University, School of Management &
Labor Relations
New Jersey State Judiciary and The Judicial Employees Labor
Alliance
John Loos, Legislative and Political Liaison,
Communications Workers of America, Representing the Judicial
Employees Labor Alliance
Mark Rosenbaum, Administrator of Labor and Employee
Relations, New Jersey Administrative Office of the Courts
SOUTHEAST REGIONAL MEETING APRIL 20-21, 1995
CHARLOTTE, NORTH CAROLINA APRIL 20, 1995
O. Wendall White, City Manager, City of Charlotte
Public Safety Pay Plan / Performance Evaluation - Charlotte
Police Department
Jack Boger, Chief
Mary Broderick, Administration
Larry Blydenberg, Captain
Dale Green, Sergeant
Dave Grose, Captain
Freda Lester, Officer
Jackie Maxwell, Sergeant
Karen McCotter, Human Resources Department
Ken Miller, Sergeant
Pat Tynan, Officer
Stephanie Whitsides, Budget Office
Pay Plan / Performance Evaluation - Charlotte Fire Department
Jay Adams, Fire Fighter I
Tommy Bolinger, Captain
Rob Bowline, Captain
Rob Brisely, Engineer
Art Brown, Administrative Officer
Kelly Brown, Fire Fighter II
Kent Davis, Fire Fighter II
Luther Fincher, Chief
Glen Garris, Engineer
Steve Goggio, Fire Fighter II
Keith Helms, Captain
Sam Jones, Fire Fighter I
Pete Lambeck, Fire Fighter II
Karen McCotter, Human Resources Department
David Morre, Fire Fighter II
Kenny Nantz, Battalion Chief
Tim Rogers, Captain
David Taylor, Assistant Chief
Implementation of a Broadbanding Pay System
Karen McCotter, Charlotte Human Resources Department
Joanne Perez, Charlotte Human Resources Department
Pamela Syfert, Deputy City Manager, City of Charlotte
Issues of Competition
Wayman Pearson, Director, Charlotte Solid Waste Services
David Cooke, Director, Charlotte Business Support
Services
City of Hampton, Virginia
Self-Directed Work Teams
Kevin Gallagher, Recycling Manager
Tharon Greene, Director of Human Resources
Christine Snead, Budget Manager
CHARLESTON, SOUTH CAROLINA APRIL 21, 1995
South Carolina Department of Revenue &
TaxationDivision of Motor Vehicles Quality Service Team
Terry Bozell, Branch Specialist
Gregorie Frampton, Executive Administrator
Ike McFarlan
Leslie Spratlin
South Carolina Quality Network
Gregorie Frampton, Board Member
City of Charleston, South Carolina
Joseph Riley, Mayor
Charleston Parks Department
Danny Burbage, Assistant Superintendent
Franklin Freelow, Foreman
Ben Green, Custodial Supervisor
Connie Hires, Inspector
Cynthia Wright, Assistant
Charleston Police Department
Gregory Batts, Sergeant, Team 2
Anita Craven, Investigator 4
Nancy Fanning, Lieutenant, Team 3 Commander
Ron Hamilton, Captain
Anthony Januszkiewicz, Lieutenant, Team 4
Rovert Kemp, Corporal, Team 4
Roger Reagor, Lieutenant, Team 2
South Carolina Executive Institute
Philip Grose, Director
City of Rock Hill, South Carolina
Michael Kropp, Supervisor, Grounds Maintenance
Latrelle McAllister, Personnel Supervisor
Calvin McCullough, Horticulturist
SOUTHWEST REGIONAL MEETING MAY 3-4, 1995
LOS ANGELES, CALIFORNIA MAY 3, 1995
City of Los Angeles, California
Jackie Goldberg, Council Member, Los Angeles City Council
Joint Labor-Management Benefits Committee
Ray Allen, Assistant General Manager, Los Angeles
Personnel Department
Michelle Buehler, Administrative Assistant, SEIU Local
347
Henry Hurd, Employee Benefits Manager
Jeannette Ross, Chairperson of Joint Labor-Management
Benefits Committee, Engineers and Architects Association
California Joint Labor-Management Child Care Committee
Linda Morrison, Statewide Affirmative Action Coordinator,
California State Employees Association
Patricia Pavone, Chief, Benefits and Training Division,
California Department of Personnel Administration
Foshay Middle School
Howard Lappin, Principal, Foshay Middle School
Wayne Stevens, Chapter Chair, United Teachers of Los
Angeles
ALBUQUERQUE, NEW MEXICO MAY 4, 1995
Jefferson Middle School
Julie Ambrogi, Principal, Jefferson Middle School
Michael Houser, Director, Employee Relations, Albuquerque
Public Schools
Don Whatley, President, Albuquerque Teachers Federation
City of Phoenix, Arizona
Robert Cantwell, Assistant Fire Chief, Phoenix Fire
Department
Gary Pykare, Business Manager, IAFF Local 493
City of Hobbs, New Mexico
Andy Graham, Captain, Hobbs Fire Department
Michael Gray, Fire Chief, Hobbs Fire Department
Fran Mosher, Personnel Director, City of Hobbs
Michael Ravanelle, Captain, Hobbs Fire Department
Larry Wood, Driver Engineer, Hobbs Fire Department
City of Salt Lake City, Utah
Roger Black, Director of Public Services, Salt Lake City
Corporation
Gordon Ottley, President, AFSCME Local 1004
WASHINGTON, D.C. MAY 16-17, 1995
Comparing Viewpoints in the Debate on Contracting Out:
Implications for Labor-Management Cooperation
Marshall Barry, Director, Labor Research Center of Miami
and Boston
Diana Ceresi, Associate General Counsel, Service
Employees International Union
Laurence Clements, Director, University of Iowa Labor
Center
Richard Loomis, Senior Vice President, COMARCO
James Mercer, President, Mercer Group
Elliott Sclar, Professor, Columbia University
Ronald Utt, Visiting Fellow, Heritage Foundation
Role of Labor-Management Cooperation in Service Improvement and
Efficiency
City of Los Angeles (Bureau of Sanitation and Department of General
Services) and SEIU Local 347
Craig Bierlein, Refuse Truck Operator, Bureau of
Sanitation, SEIU Local 347
Sharon Delugach, Chief of Staff, Office of Council Member
Jackie Goldberg, 13th District
James Keehne, Automotive Supervisor, Fleet Services
Division, Department of General Services
Rayfield Lewis, Refuse Truck Operator , Bureau of
Sanitation, SEIU Local 347
Marilyn McGuire, Manager, Refuse Collection Division
Art Sanchez, Refuse Truck Operator, Bureau of Sanitation,
SEIU Local 347
Drew Sones, Assistant Director, Bureau of Sanitation
Sandy Spencer, Senior Personnel Analyst, Bureau of
Management/Employee Services
Dmitri Tatum, Field Representative, SEIU Local 347
Jesse Taylor, Refuse Truck Operator, Bureau of
Sanitation, SEIU Local 347
Dave Trowbridge, General Manager, SEIU Local 347
Massachusetts Highway Department and SEIU Local 285
Frank Borges, Secretary-Treasurer, SEIU Local 285
Lee Deveraux, Heavy Equipment Mechanic and Maintenance
Liaison, SEIU Local 285
Charles Kostro, Chief Policy Analyst, Executive Office of
Transportation & Construction
Steve Lowrey, Heavy Equipment Mechanic and Maintenance
Liaison, SEIU Local 285
MIDWEST REGIONAL MEETING JUNE 5-6, 1995
INDIANAPOLIS, INDIANA JUNE 5, 1995
City of Indianapolis, Indiana
Steve Fantauzzo, Executive Director, AFSCME Council 62
Mike Stayton, Director, Department of Public Works
Ray Wallace, Special Assistant to Mayor Goldsmith on
Costing
Indianapolis Fleet Service
Stephen James, Assistant Administrator
Dominic Mangine, President, AFSCME Local 3131
John McCorkhill, Administrator
Oliver Webb, AFSCME Council 62
Indiana State Employee Labor-Management Project
Lee Balliet, Project Director
Steve Fantauzzo, Executive Director, AFSCME Council 62
Karl Frederiksen, Unity Team (UAW/AFT Local 9212)
Tom Iles, Marion County Office of Family and Children
City of Peoria, IllinoisJoint Labor-Management
Committee to Control Health Care Costs
Jerry Belcher, Vice President, Peoria Municipal
Employee's Association/AFSCME Local 3464
Tom Jackson, Treasurer, IAFF Local 50
Dave Koehler, Executive Director, Peoria Area
Labor-Management Committee, Member of Peoria City Council
Pat Parsons, Director, Peoria Office of Personnel and
Labor Relations
City of Cincinnati, Ohio
Cincinnati Federation of Teachers/Cincinnati Public Schools
Monica Curtis, Director of Public Affairs, Cincinnati
Public Schools
Tom Mooney, President, Cincinnati Federation of Teachers
MADISON, WISCONSIN JUNE 6, 1995
City of Madison, Wisconsin
Tom Mosgaller, Quality Coordinator
Mike Murphy, AFSCME Local 60
Paul Soglin, Mayor
Madison Metro/Teamsters Local 695
John Annen, Operator, Teamsters Local 695
David Hoeft, Operator, Teamsters Local 695
Paul Larrouse, General Manager, Madison Metro
Ryan Larson, Manager, Metro Plus
James Remsik, Steward, Teamsters Local 695
Frances Walls, Steward, Teamsters Local 695
Madison Department of Planning and Development, Building
Inspection Unit
George Austin, Director, Department of Planning and
Development
Thorston Horton, Customer
Rolland Kiel, Inspector, AFSCME Local 60
William Neitzel, Inspector, AFSCME Local 60
Harry Sulzer, Supervisor, Department of Planning and
Development
Mike Van Erem, Department of Planning and Development
Madison Police Department
Joseph Durkin, Sergeant, Madison Professional Police
Offices Association
Michael Masterson, Captain
Richard Williams, Chief
Madison Streets and Sanitation Division
Roger Goodwin, Superintendent
Christopher Kelly, Laborers International Union Local 236
University and City Partnership: In Pursuit of Quality
Soren Biscard, Center for Quality and Productivity
Francois Sainfort, Professor of Industrial Engineering
John Wylie, Provost University of Wisconsin at Madison
Wisconsin Department of Industry, Labor and Human Relations
Labor-Management Advisory Council
Eric Baker, Deputy Administrator, Wisconsin Department
for Unemployment Compensation