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U.S. DEPARTMENT OF LABOR
Working Together for Public Service



Appendix C
Hearing Agendas and Witnesses[17]

Identifying information is correct as of the hearing date.Within each hearing, witness names are listed alphabetically by issue.

WASHINGTON, D.C.
OCTOBER 19-20, 1994

Opening Remarks

Robert B. Reich, Secretary of Labor
U.S. Department of Labor

Jerry Abramson

Mayor of Louisville, Kentucky
Task Force Co-Chair

Jim Florio

Former Governor of New Jersey
Task Force Co-Chair

Witnesses

Roger Dahl, Executive Director

National Public Employer Labor Relations Association

John T. Dunlop, Chairman

Commission on the Future of Worker Management Relations
Lamont University Professor, Harvard University

Barbara Dwyer, Executive Director

Alliance for Redesigning Government

Paul Goldberg, Executive Director

Ohio Civil Service Employees Association,
AFSCME Local 111

Thomas Glynn, Deputy Secretary of Labor

U.S. Department of Labor

Elaine Kamarck, Senior Policy Advisor to the

Vice President
Office of the Vice President

Gerald McEntee, President

American Federation of State, County and Municipal Employees

Robert Shapiro, Associate Solicitor

U.S. Department of Labor

John J. Sweeney, President

Service Employees International Union

Robert Tobias, President

National Treasury Employees Union

Steve Wall, Executive Director

Ohio Office of Quality Services



WASHINGTON, D.C.
JANUARY 10-11, 1995

Some Views on Excellence in Education Through Labor-Management Cooperation

Educational Leaders -- K-12 Education and General Issues

Harlow Claggett, Labor Relations Director
Michigan Association of School Boards
Representing the National Association of School Boards

Roland Haun, President

American Association of School Administrators

Ed McElroy, Secretary-Treasurer

American Federation of Teachers

Marilyn Monahan, Secretary-Treasurer

National Education Association

Kathryn Whitfill, President

National Parent Teachers Association

Focus on Higher Education

Mary Burgan, General Secretary
American Association of University Professors

Thomas Hustoles

Miller, Canfield, Paddock and Stone
Representing Institutions of Higher Education

James Perley, President

American Association of University Professors

Example of Collaborative Problem-Solving in Higher Educaton

Jerry Furniss, Past President and Former Chief
Negotiator
University Teachers Union, University of Montana

Alternative Means of Workplace Problem Solving

Alternative Dispute Resolution and Collaborative Bargaining as Means to Cooperation, Problem Solving and High Performance State and Local Government Workplaces

Stephen Goldberg, President
Mediation Research and Education Project, and
Professor of Law, Northwestern University

William Hobgood, Vice President,

Mediation Research and Education Project

Example of Alternative Dispute Resolution in the Workplace

John Higgins, Senior Vice President
Boston Edison Company

Donald Wightman, Vice President
Utility Workers Union of America

Overview of the Demographics of the State and Local Public Workforce

Ronald Kutscher, Associate Commissioner
Office of Employment Projections
Bureau of Labor Statistics
U.S. Department of Labor

Thomas Plewes, Associate Commissioner

Office of Employment and Unemployment Statistics
Bureau of Labor Statistics
U.S. Department of Labor

Kimberly Zieschang, Associate Commissioner

Office of Compensation and Working Conditions
Bureau of Labor Statistics
U.S. Department of Labor



NORTHWEST REGIONAL MEETING
FEBRUARY 7-8, 1995

SEATTLE and OLYMPIA, WASHINGTON
FEBRUARY 7, 1995

City of Seattle, Washington

Lizanne Lyons, Director of Labor Relations
Tony Vivenzio, Seattle Firefighters Union Local 27

City of Mercer Island, Washington

Rich Conrad, Assistant City Manager
David Hart, Maintenance Team Technician, AFSCME Local President
Marcy Olson, Maintenance Team Member, AFSCME Local Vice-President
Lindsay Andreotti, Manager of Organizational Effectiveness
Diane White, Director of Development Services
Janet Gocken, Public Team, Development Services
Susan Davidson, Private Team, Development Services

King County Metro Transit

Evelyn Ahrens, Administrative Staff Assistant, WPCD Team
Judith Boitenott, Custodian
John Campagnaro, Electrician, Tunnel Team
Elaine Chapman, Chief of Training Public Safety Partnership
Lottie Cross, Chief, RISP Team
Chris Daniels, Information Operator , RISP Team
Darrell Dudgeon, Base Chief, Trolley Team
Jim Ellis, Supervisor, Tunnel Team
Michael Freund, Transit Operator, Trolley Team
Gordon Guhl, Transit Operator, Trolley Team
Don Honeycutt, Senior Information Operator, RISP Team
John Kruse, Senior Operator, WPCD Team
Dan Linville, President, Amalgamated Transit Union Local 587
Mark McKeown, Line Crew Chief, Tunnel Team
Paul Muirhead, Technical Trainer, WPCD Team
Gloria Overgaard, Manager of Transit Operations
Peggy Renfrow, Project Administrator in Operations
Curtis Robinson, Base Supervisor, Security Task Force
Mattie Robinson, Operator of the Year
Dick Rowe, Chief, Tunnel Team
Linda Smith, Manager of Sales and Customer Service
Paul Toliver, Director of Transit
Barry Uchida, Manager of Power and Facilities
Rick Walsh, General Manager
Terry White, Assistant Chief, RISP Team
Sherman Willis, Technical Assistant, Tunnel Team

Metro Renton Water Treatment Plant

Bill Burwell, Operations Manager, WPCD Team
Barney Cain, Facilities Constructor , WPCD Team
Irene Eldridge, WPCD Team, SEIU Local 6
Daryl Grigsby, Director of Water Pollution Control
Gary Locke, County Executive, King County
David Piper, Maintenance Electrician

Washington State Department of Labor and Industries

Overview of Quality Initiative and Reorganization

Mark Brown, Director,
Washington Department of Labor and Industries
Lucille Christenson, Assistant Director for Human Resources
Washington Department of Labor and Industries
Diane Lutz, Chief Negotiator
Washington State Federation of Employees
Tina Peterson, Director of Personnel Board Activities
Washington Federation of State Employees
Mike Watson, Deputy Director for Policy
Washington Department of Labor and Industries
Theresa Whitmarsh, Division Director
Washington Department of Labor and Industries
Mike Zenk, Business Agent

Imaging Project

Doug Connel, Program Manager for Claims
Sara Spiering, Industrial Insurance Compensation Supervisor
Theresa Whitmarsh, Division Director, Washington Department of Labor and Industries

PORTLAND, OREGON
FEBRUARY 8, 1995

Portland Water Bureau

Larry Attinger, Executive Director, AFSCME Local 189
Randy Holly, Supervising Engineer
Michael Rosenberger, Administrator

Northeast Health Clinic (Multnomah County)

Kathy Blosser, Gresham Division, Oregon Nurses Association
Mike Gittens, Facilitator, Gresham Division, AFSCME
April Kramer, Facilitator, Gresham Division, AFSCME
Teresa Williams, Manager

Quality Initiatives

Carolyn Mark, Director, Oregon Quality Initiative
Michael McCoy, Vice President, Northwest Natural Gas
Richard Oare, Labor Relations Specialist, IUOPE Local 11

Multnomah County

Deanna Cicotti, Librarian and Shop Steward, AFSCME Local 88
Barry Crook, Budget and Quality Manager, Multnomah County
Joe Devlaeminck, President, AFSCME Local 88
Cindy Gibbon, Director of Community Services, Multnomah County Library
Bunny Harrold, Representative, Multnomah County, Oregon Nurses Association
Beverly Stein, County Chair, Multnomah County
Phil Sund, President, Multnomah County Corrections Officers Association

State of Oregon

Nancy Brown, Conciliator, Oregon Employment Relations Board

Oregon Health Care Sciences University/AFSCME Local 328 Labor Management Committee

Linda Bachman, Steward, AFSCME Local 328
David Blair, Director of Labor Relations
Pete Seidel, Manager
Keith Tintle, Associate Hospital Director of Professional Services

WASHINGTON, D.C.
MARCH 14-15, 1995

Police

Gilbert Gallegos, National Vice President, National Fraternal Order of Police
Gil Kerlikowske, Police Commissioner, Buffalo, NY, Police Executive Research Forum
Robert Kliesmet, President, International Union of Police Associations
Robert Scully, Executive Director, National Association of Police Organizations

Fire Fighting

Tom Siegfried, President, International Association of Fire Chiefs
Alfred K. Whitehead, President, International Association of Fire Fighters

Corrections

Joseph Puma, Executive Director, AFSCME Council 82

Worker Attitudes Survey Results

Joel Rogers, The University of Wisconsin-Madison

Public/Private Comparison of Union Organizing and Elections

Kate Bronfenbrenner, Cornell University
Tom Juravich, University of Massachusetts

Organizing and Service of Professionals

Lovely Billups, Director of Field Service, Educational Issues Department, American Federation of Teachers
Nancy Mills, Coordinator of Worker , Participation Programs, Service Employees International Union
Jacques Nacson, Senior Policy Analyst , National Center for Innovation, National Education Association
Larry Spivack, Collective Bargaining Supervisor, AFSCME Council 31

Briefing on Workplace Regulatory Issues and Alternative Dispute Resolution

Donna Lenhoff, General Counsel, Women's Legal Defense Fund
Lawrence Z. Lorber, Verner, Liipfert, Bernhard, McPherson & Hand
R. Gaull Silberman, Commissioner, Equal Employment Opportunity Commission

Citizen Attitudes and Expectations of State and Government

Geoff Garin, Garin-Hart Strategic Research



NORTHEAST REGIONAL MEETING
APRIL 11-12, 1995

BOSTON, MASSACHUSETTS
APRIL 11, 1995

Massachusetts Highway Department/SEIU Local 285

Frank Borges, Secretary-Treasurer, SEIU Local 285
Lee Deveraux, Heavy Equipment Mechanic and Maintenance Liaison , SEIU Local 285
Charles Kostro, Chief Policy Analyst, Massachusetts Executive Office of Transportation and Construction
Steve Lowry, Heavy Equipment Mechanic and Maintenance Liaison , SEIU Local 285
Anthony Salamanca, Deputy Chief Engineer for Privatization, Massachusetts Highway Department
Kevin Sullivan, Deputy Commissioner, Massachusetts Highway Department

The Commonwealth of Massachusetts, Joint Labor-Management Committee for Municipal Police and Fire

James Costello, Labor Senior Staff
Donald Hawkes, Management Senior Staff
Morris Horowitz, Vice-Chair
Robert McCarthy, Alternate Fire Member, President, Professional Fire Fighters of Massachusetts
Raymond McGrath, Police Chairman, International Brotherhood of Police Officers
David Owen, Management Member, Town Administrator, Burlington
Roger Turdeon, Management Chair

PORTLAND, MAINE
APRIL 11, 1995

City of Portland and AFSCME Local 481
Hadlock Field, Districting Program, and Construction Company

Russ Brown, District Leader, AFSCME Local 481
Nadeen Daniels, Assistant City Manager, City of Portland
Ken Dietrich, Main State Field Representative, AFSCME
Steve Early, District Coordinator
Robert Ganley, City Manager, City of Portland
Larry Goodson, District Leader, AFSCME Local 481
Rich Meserve, District 4, AFSCME
Roy Mulkern, District Leader, AFSCME 481
Kevin Noys, Foreman
Jim Pritchard, President, AFSCME Local 481
Craig Pyy, Construction Foreman
Mark Spiller, District Leader, AFSCME

Maine Employee Health Commission
Insurance Program

Jo Gill, Executive Director, Maine State Employee Health Insurance Program
Bill McPeck, Maine State Employees Association, SEIU

Massabesic Teachers Association and the
Maine Labor Relations Board Preventive Mediation Initiatives

John Alfano, Mediator, Maine Labor Relations Board
Millard Gethner, Chairman, Massabesic School Board
Priscilla Wood, President, Massabesic Teachers Association

NEW BRUNSWICK, NEW JERSEY
APRIL 12, 1995

State of Connecticut - District 1199/New England Health Care
Employees Union (SEIU) Quality of Worklife Program

Tom Heads, Supervising Clinical Psychologist, Connecticut Department of Mental Retardation
Christopher Lassen, Coordinator, Quality of Worklife Program
Del Pelletier, Assistant Regional Director, Connecticut Department of Mental Retardation
Lou Weisenbacher, Mental Retardation Program Supervisor, Department of Mental Retardation Local 1199

Bridgeport, Connecticut Labor-Management Cooperative Program

Charlene Hosticka, Labor-Management Coordinator, City of Bridgeport
Dennis Murphy, Chief Administrative Officer, City of Bridgeport
Mardi Schroer Mattei, Field Representative, Connecticut Education Association

Ulster County, New York/Civil Service
Employees Association Labor Management Committee

Thomas Costello, Personnel Officer
Deborah DeCicco, Tax Map Technician, CSEA Local 856
Karen MacIntosh-Frering, Labor-Management Coordinator, Ulster County
Karen Lucas, Management Analyst

Local Union Leadership, Quality and Cooperation Efforts

Jeffrey Keefe, Associate Professor of Labor & Employment Relations, Rutgers University, School of Management & Labor Relations

New Jersey State Judiciary and The Judicial Employees Labor Alliance

John Loos, Legislative and Political Liaison, Communications Workers of America, Representing the Judicial Employees Labor Alliance
Mark Rosenbaum, Administrator of Labor and Employee Relations, New Jersey Administrative Office of the Courts

SOUTHEAST REGIONAL MEETING
APRIL 20-21, 1995

CHARLOTTE, NORTH CAROLINA
APRIL 20, 1995

O. Wendall White, City Manager, City of Charlotte

Public Safety Pay Plan / Performance Evaluation - Charlotte Police Department

Jack Boger, Chief
Mary Broderick, Administration
Larry Blydenberg, Captain
Dale Green, Sergeant
Dave Grose, Captain
Freda Lester, Officer
Jackie Maxwell, Sergeant
Karen McCotter, Human Resources Department
Ken Miller, Sergeant
Pat Tynan, Officer
Stephanie Whitsides, Budget Office

Pay Plan / Performance Evaluation - Charlotte Fire Department

Jay Adams, Fire Fighter I
Tommy Bolinger, Captain
Rob Bowline, Captain
Rob Brisely, Engineer
Art Brown, Administrative Officer
Kelly Brown, Fire Fighter II
Kent Davis, Fire Fighter II
Luther Fincher, Chief
Glen Garris, Engineer
Steve Goggio, Fire Fighter II
Keith Helms, Captain
Sam Jones, Fire Fighter I
Pete Lambeck, Fire Fighter II
Karen McCotter, Human Resources Department
David Morre, Fire Fighter II
Kenny Nantz, Battalion Chief
Tim Rogers, Captain
David Taylor, Assistant Chief

Implementation of a Broadbanding Pay System

Karen McCotter, Charlotte Human Resources Department
Joanne Perez, Charlotte Human Resources Department
Pamela Syfert, Deputy City Manager, City of Charlotte

Issues of Competition

Wayman Pearson, Director, Charlotte Solid Waste Services
David Cooke, Director, Charlotte Business Support Services

City of Hampton, Virginia
Self-Directed Work Teams

Kevin Gallagher, Recycling Manager
Tharon Greene, Director of Human Resources
Christine Snead, Budget Manager

CHARLESTON, SOUTH CAROLINA
APRIL 21, 1995

South Carolina Department of Revenue &
TaxationDivision of Motor Vehicles Quality Service Team

Terry Bozell, Branch Specialist
Gregorie Frampton, Executive Administrator
Ike McFarlan
Leslie Spratlin

South Carolina Quality Network

Gregorie Frampton, Board Member

City of Charleston, South Carolina

Joseph Riley, Mayor

Charleston Parks Department

Danny Burbage, Assistant Superintendent
Franklin Freelow, Foreman
Ben Green, Custodial Supervisor
Connie Hires, Inspector
Cynthia Wright, Assistant

Charleston Police Department

Gregory Batts, Sergeant, Team 2
Anita Craven, Investigator 4
Nancy Fanning, Lieutenant, Team 3 Commander
Ron Hamilton, Captain
Anthony Januszkiewicz, Lieutenant, Team 4
Rovert Kemp, Corporal, Team 4
Roger Reagor, Lieutenant, Team 2

South Carolina Executive Institute

Philip Grose, Director

City of Rock Hill, South Carolina

Michael Kropp, Supervisor, Grounds Maintenance
Latrelle McAllister, Personnel Supervisor
Calvin McCullough, Horticulturist

SOUTHWEST REGIONAL MEETING
MAY 3-4, 1995

LOS ANGELES, CALIFORNIA
MAY 3, 1995

City of Los Angeles, California

Jackie Goldberg, Council Member, Los Angeles City Council

Joint Labor-Management Benefits Committee

Ray Allen, Assistant General Manager, Los Angeles Personnel Department
Michelle Buehler, Administrative Assistant, SEIU Local 347
Henry Hurd, Employee Benefits Manager
Jeannette Ross, Chairperson of Joint Labor-Management Benefits Committee, Engineers and Architects Association

California Joint Labor-Management Child Care Committee

Linda Morrison, Statewide Affirmative Action Coordinator, California State Employees Association
Patricia Pavone, Chief, Benefits and Training Division, California Department of Personnel Administration

Foshay Middle School

Howard Lappin, Principal, Foshay Middle School
Wayne Stevens, Chapter Chair, United Teachers of Los Angeles

ALBUQUERQUE, NEW MEXICO
MAY 4, 1995

Jefferson Middle School

Julie Ambrogi, Principal, Jefferson Middle School
Michael Houser, Director, Employee Relations, Albuquerque Public Schools
Don Whatley, President, Albuquerque Teachers Federation

City of Phoenix, Arizona

Robert Cantwell, Assistant Fire Chief, Phoenix Fire Department
Gary Pykare, Business Manager, IAFF Local 493

City of Hobbs, New Mexico

Andy Graham, Captain, Hobbs Fire Department
Michael Gray, Fire Chief, Hobbs Fire Department
Fran Mosher, Personnel Director, City of Hobbs
Michael Ravanelle, Captain, Hobbs Fire Department
Larry Wood, Driver Engineer, Hobbs Fire Department

City of Salt Lake City, Utah

Roger Black, Director of Public Services, Salt Lake City Corporation
Gordon Ottley, President, AFSCME Local 1004

WASHINGTON, D.C.
MAY 16-17, 1995

Comparing Viewpoints in the Debate on Contracting Out:
Implications for Labor-Management Cooperation

Marshall Barry, Director, Labor Research Center of Miami and Boston
Diana Ceresi, Associate General Counsel, Service Employees International Union
Laurence Clements, Director, University of Iowa Labor Center
Richard Loomis, Senior Vice President, COMARCO
James Mercer, President, Mercer Group
Elliott Sclar, Professor, Columbia University
Ronald Utt, Visiting Fellow, Heritage Foundation

Role of Labor-Management Cooperation in Service Improvement and Efficiency
City of Los Angeles (Bureau of Sanitation and Department of General Services) and SEIU Local 347

Craig Bierlein, Refuse Truck Operator, Bureau of Sanitation, SEIU Local 347
Sharon Delugach, Chief of Staff, Office of Council Member Jackie Goldberg, 13th District
James Keehne, Automotive Supervisor, Fleet Services Division, Department of General Services
Rayfield Lewis, Refuse Truck Operator , Bureau of Sanitation, SEIU Local 347
Marilyn McGuire, Manager, Refuse Collection Division
Art Sanchez, Refuse Truck Operator, Bureau of Sanitation, SEIU Local 347
Drew Sones, Assistant Director, Bureau of Sanitation
Sandy Spencer, Senior Personnel Analyst, Bureau of Management/Employee Services
Dmitri Tatum, Field Representative, SEIU Local 347
Jesse Taylor, Refuse Truck Operator, Bureau of Sanitation, SEIU Local 347
Dave Trowbridge, General Manager, SEIU Local 347

Massachusetts Highway Department and SEIU Local 285

Frank Borges, Secretary-Treasurer, SEIU Local 285
Lee Deveraux, Heavy Equipment Mechanic and Maintenance Liaison, SEIU Local 285
Charles Kostro, Chief Policy Analyst, Executive Office of Transportation & Construction
Steve Lowrey, Heavy Equipment Mechanic and Maintenance Liaison, SEIU Local 285

MIDWEST REGIONAL MEETING
JUNE 5-6, 1995

INDIANAPOLIS, INDIANA
JUNE 5, 1995

City of Indianapolis, Indiana

Steve Fantauzzo, Executive Director, AFSCME Council 62
Mike Stayton, Director, Department of Public Works
Ray Wallace, Special Assistant to Mayor Goldsmith on Costing

Indianapolis Fleet Service

Stephen James, Assistant Administrator
Dominic Mangine, President, AFSCME Local 3131
John McCorkhill, Administrator
Oliver Webb, AFSCME Council 62

Indiana State Employee Labor-Management Project

Lee Balliet, Project Director
Steve Fantauzzo, Executive Director, AFSCME Council 62
Karl Frederiksen, Unity Team (UAW/AFT Local 9212)
Tom Iles, Marion County Office of Family and Children

City of Peoria, IllinoisJoint Labor-Management
Committee to Control Health Care Costs

Jerry Belcher, Vice President, Peoria Municipal Employee's Association/AFSCME Local 3464
Tom Jackson, Treasurer, IAFF Local 50
Dave Koehler, Executive Director, Peoria Area Labor-Management Committee, Member of Peoria City Council
Pat Parsons, Director, Peoria Office of Personnel and Labor Relations

City of Cincinnati, Ohio
Cincinnati Federation of Teachers/Cincinnati Public Schools

Monica Curtis, Director of Public Affairs, Cincinnati Public Schools
Tom Mooney, President, Cincinnati Federation of Teachers

MADISON, WISCONSIN
JUNE 6, 1995

City of Madison, Wisconsin

Tom Mosgaller, Quality Coordinator
Mike Murphy, AFSCME Local 60
Paul Soglin, Mayor

Madison Metro/Teamsters Local 695

John Annen, Operator, Teamsters Local 695
David Hoeft, Operator, Teamsters Local 695
Paul Larrouse, General Manager, Madison Metro
Ryan Larson, Manager, Metro Plus
James Remsik, Steward, Teamsters Local 695
Frances Walls, Steward, Teamsters Local 695

Madison Department of Planning and Development, Building Inspection Unit

George Austin, Director, Department of Planning and Development
Thorston Horton, Customer
Rolland Kiel, Inspector, AFSCME Local 60
William Neitzel, Inspector, AFSCME Local 60
Harry Sulzer, Supervisor, Department of Planning and Development
Mike Van Erem, Department of Planning and Development

Madison Police Department

Joseph Durkin, Sergeant, Madison Professional Police Offices Association
Michael Masterson, Captain
Richard Williams, Chief

Madison Streets and Sanitation Division

Roger Goodwin, Superintendent
Christopher Kelly, Laborers International Union Local 236

University and City Partnership: In Pursuit of Quality

Soren Biscard, Center for Quality and Productivity
Francois Sainfort, Professor of Industrial Engineering
John Wylie, Provost University of Wisconsin at Madison

Wisconsin Department of Industry, Labor and Human Relations Labor-Management Advisory Council

Eric Baker, Deputy Administrator, Wisconsin Department for Unemployment Compensation
Shirley Baumann, Internal Communications Coordinator
Greg Krohm, Administrator, Wisconsin Workers Compensation Division
Jean MacCubbin, State Engineers Association
Sandy Oemichen, Wisconsin Professional Employees Council
Pat Pagel, Wisconsin State Employees Union/AFSCME

WASHINGTON, D.C.
JUNE 22-23, 1995

Effects of Finance, Budget, and Pension Trends on Labor-Management Cooperation

Bridget Anderson, Partner, KPMG Peat Marwick
Steven Kreklow, Budget and Management , Special Assistant, Milwaukee, Wisconsin
Ian Lanoff, Partner, Bredhoff & Kaiser
Harold Schaitberger, Legislative Counsel, National Conference on Public Employee Retirement Systems
Albert Shanker, President, American Federation of Teachers
Christopher Zimmerman, Chief Economist, National Conference of State Legislatures

Experiences of State or Local Elected Officials in Implementing Workplace Changes

Philip John Dawson, City Councilor, Portland, Maine
Charles Quincy Troupe, State Representative, Missouri, 62nd Legislative District

WASHINGTON, D.C.
JULY 10-11, 1995

Role of Neutral Agencies in Promoting Workplace Cooperation

Daniel Ellis, Chairman, Oregon Employment Relations Board
Shlomo Sperka, Director, Michigan Employment Relations Commission, Immediate Past-President, Association of Labor Relations Agencies
John Calhoun Wells, Director, Federal Mediation & Conciliation Service

Legal Issues

Peter Paschler, Former Member, Iowa Public Employment Relations Board
Herman Torosian, Commissioner, Wisconsin Employment Relations Commisson
Schlomo Sperka, Director , Michigan Employment Relations Commission

High-Performance Work Environments

Jerome Rosow, President, Work In America Institute

Magma Metals
John Champagne, President, Magma Metals
Robert Gadiana, Director, United Steelworkers, Sub-District 8

AT&T
Pam Hanchett, Government Finance Manager, AT&T Credit
Daphne Harris, Credit Manager, AT&T Credit
Ann Henry, Head of Organizational Design & Development, AT&T Capital
Mark Hoffman, Unit Facilitator, AT&T Credit
Becky Snyder, Portfolio Asset Manager, AT&T Credit
Bob Weingardner, Sales Support Manager & Reseller Account Manager , AT&T Credit

Effects of Civil Service

National Association of State Personnel Executives (NASPE)

Robert Dumont, President-Elect (NASPE), Administrator, Massachusetts Department of Personnel Administration
Linda Hanson, Executive Committee Member (NASPE), Director, Iowa Department of Personnel
Oscar Jackson, Jr., President (NASPE), Administrator & Secretary of Human Resources, Oklahoma Office of Personnel Management
Stephen Osborne, (NASPE), Director, South Carolina Office of Human Resources

International Personnel Management Association (IPMA)

Steve Marincel, Business Representative, AFSCME Council 14, Hennepin County, Minnesota
Charles Sprafka, (IPMA), Associate County Administrator for Human Resources, Hennepin County, Minnesota

WASHINGTON, D.C.
SEPTEMBER 13-14, 1995

Thomas Donahue, President, AFL-CIO

The View from Counties

Randy Franke, Vice Chair, Commissioners' Office, Marion County Oregon, Immediate Past President, National Association of Counties

The Role of Schools of Labor Relations and Labor Studies

Margaret Hallock, Director, Labor Education and Research Center University of Oregon
David Lipsky, Dean, New York State School of Industrial and Labor Relations, Cornell University
Robert Pleasure, Chair, Labor Studies, The McGregor School, Antioch University , Executive Director, The George Meany Center

Perspectives of Elected Officials

Paul Soglin, Mayor, Madison, Wisconsin
Michael Stayton, Director of Public Works, Representing Mayor Stephen Goldsmith, Indianapolis, Indiana