DOL Annual Report, Fiscal Year 2004 - Performance Goal Details

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DOL Annual Report, Fiscal Year 2004
Performance and Accountability Report

Performance Goal Details

The November 15, 2004 publication date for the FY 2004 Department of Labor Annual Performance and Accountability Report is approximately six weeks earlier than the Department has ever published this report. Due to the early reporting date and the wide variety of sources from which the Department receives performance data – including states, contractors, and domestic and international grant recipients – not all of the data required to report performance results will be available before the publication date. For these reasons the Department is estimating performance results for some of its goals.

Where estimates have been used in this report, they are clearly identified as such. These estimates are based on methodologies developed by the programs and reviewed by the Department of Labor's Office of Inspector General. Most of these performance estimates use partial year data and then extrapolate for the entire fiscal year. In instances where final quarter data have not traditionally been representative of the entire fiscal year, other estimating methodologies were used.

Performance Goal 1.1A (ETA)
Increase the employment, retention, and earnings of individuals registered under the WIA Adult program.

*Indicator target reached (Y), substantially reached (S) or not reached (N)

PY 2000
Goal Achieved

PY 2001
Goal Achieved

PY 2002
Goal Not Achieved

PY 2003
Goal Achieved

Result

Target

Result

Target

Result

Target

Result

Target

Percent of participants employed in the first quarter after program exit

74%

70%

74%

71%

Percent of those employed in the first quarter after program exit still employed in the third quarter after program exit

78%

77%

79%

78%

84%

80%

85%

82%

Average earnings change for those who are employed in the first quarter after program exit and are still employed in the third quarter after program exit

$3684

$3264

$3555

$3361

$2900

$3423

$3260

$3100

Data Source(s): Annual Workforce Investment Act Standardized Record Data in the Enterprise Information Management System and Unemployment Insurance Wage Records

Performance Goal 1.1B (ETA)
Improve the outcomes for job seekers and employers who receive public labor exchange services.

*Indicator target reached (Y), substantially reached (S) or not reached (N)

PY 2000
Goal Achieved

PY 2001
Goal Not Achieved

PY 2002
Goal Not Achieved

PY 2003
Goal Achieved

Result

Target

Result

Target

Result

Target

Result

Target

Percent of job seekers registered with the public labor exchange will enter employment with a new employer by the end of the second quarter following registration

PY 2000: Employment Service applicants entering employment

3.9 million

3.2 million

63%

55%

61%

58%

Percent of job seekers that continue to be employed two quarters after initial entry into employment with a new employer

76%

70%

80%

72%

Job openings listed with the public labor exchange (with both State Workforce Agencies and America's Job Bank)

12.3 million

11.2 million

11.8 million

13.5 million

10.2 million

11.8 million

12.5 million

10.3 million

New employers registered with America's Job Bank

66,563

60,000

Number of job searches conducted by job seekers using America's Job Bank

169 million

base

The number of resume searches conducted by employers from America's Job Bank will be collected to determine a baseline for setting future performance targets.

8 million

base

Data Source(s): Quarterly State reports, UI wage records, and AJB Center Reports.

PY 2003 indicators 1 and 2 were revised to be consistent with the new WIA program. During PY 2001, ETA underwent a transition to a new labor exchange performance measurement system. There is no statistically valid baseline data for these new measures. Targets reflect very limited test experience with a few volunteer states.

Performance Goal 1.1C (ETA)
Strengthen the registered apprenticeship system to meet the training needs of business and workers in the 21^st Century.

*Indicator target reached (Y), substantially reached (S) or not reached (N)

FY 2002
Goal Achieved

FY 2003
Goal Substantially Achieved

FY 2004
Goal Achieved

Result

Target

Result

Target

Result

Target

New programs in new and emerging industries

326

293

359

526

366

New apprentices registered by OATELS staff only

69,597

68,592

FY 2002-2003: All registrations

129,388

86,647

130,615

133,909

New apprenticeship programs

2,952

1854

New businesses involved in apprenticeship

5,883

3248

Data Source(s): Registered Apprenticeship Information System (RAIS) and Apprenticeship Information Management System (AIMS)

Performance Goal 1.1D (ODEP)
To provide national leadership to increase access and employment opportunities for youth and adults with disabilities receiving employment, training, and employment support services by developing, testing, and disseminating effective practices

*Indicator target reached (Y), substantially reached (S) or not reached (N)

FY 2002
Goal Achieved

FY 2003
Goal Not Achieved

FY 2004
Goal Achieved

Result

Target

Result

Target

Result

Target

People with disabilities served through ODEP projects

6397

2391

Entered employment rate at pilot sites

19.2%

13.3%

3-month and 6-month retention rates for people with disabilities served by the pilots

12.3%

6.9%

base

Effective practices identified through pilot project sites and other research-related initiatives

base

Implement 30 new Olmstead grant projects, targeted at persons with significant disabilities who are institutionalized

Implement 12 youth grant projects (6 of which are new technology skills projects) to assist youth through the One-Stop Centers and the WIA youth programs

Implement 12 demonstration programs, through grants, designed to develop and test strategies and techniques that need to be implemented in order for One-Stop Centers and WIA youth programs to effectively serve persons with significant disabilities.

16 WIA, 22 other

Data Source(s): Program data from pilot locations

Performance Goal 1.1E
(VETS)Increase the employment and retention rate of veteran job seekers registering for public labor exchange services

*Indicator target reached (Y), substantially reached (S) or not reached (N)

FY 2000
Goal Achieved

FY 2001
Goal Achieved

FY 2002
Goal Achieved

FY 2003
Goal Not Measured

PY 2003
Goal Achieved

Result

Target

Result

Target

Result

Target

Result

Target

Result

Target

Percent of veteran job seekers employed in the first or second quarter following registration

33%

27%

43%

34%

58%

Percent of veteran job seekers who continue to be employed two quarters after initial entry into employment with a new employer

79%

72%

Percent of veterans that register with the Public Employment Service who enter employment.

32%

27%

DVOP and LVER staff registrations

32%

30%

Data Source(s): State reports and UI wage records and homeless veteran grantee reports. Quarterly State Performance Reports included in the Enterprise Information Management System (EIMS) and Unemployment Insurance Records

Note: A major transition was underway during FY 2003 to a new system of measuring and reporting the outcomes of labor exchange services for veterans that is consistent with the common measures and that operates on a program year basis.

Performance Goal 1.1F (VETS)
Increase employment of homeless veterans

*Indicator target reached (Y), substantially reached (S) or not reached (N)

FY 2001
Goal Achieved

FY 2002
Goal Not Achieved

FY 2003
Goal Achieved

PY 2003
Goal Achieved

Result

Target

Result

Target

Result

Target

Result

Target

Percentage of veterans enrolled in Homeless Veterans Reintegration Projects entering employment

54%

50%

54.4%

54%

60.3%

54.5%

61%

54.5%

Establish a baseline retention rate

Performance Goal 1.1F (ETA) Increase the employment, retention, and earnings replacement of individuals registered under the Workforce Investment Act dislocated worker program
*Indicator target reached (Y), substantially reached (S) or not reached (N)	PY 2000 Goal Achieved			PY 2001 Goal Achieved			PY 2002 Goal Not Achieved			PY 2003 Goal Not Achieved
	Result	Target	*	Result	Target	*	Result	Target	*	Result	Target	*
Participants employed in the first quarter after program exit	75%	71%	Y	79%	73%	Y	82%	78%	Y	82%	78%	Y
Participants employed in the first quarter after program exit who are still employed in the third quarter after program exit	83%	82%	Y	87%	83%	Y	90%	88%	Y	90%	88%	Y
Percent of pre-dislocation earnings for those still employed in the third quarter after program exit	95%	90%	Y	101%	91%	Y	90%	98%	N	91%	93%	N
Data Source(s): Annual State WIA Reports in the Enterprise Information Management System (EIMS); Unemployment Insurance Wage Records

Performance Goal 1.1G (ETA)
Increase the employment, retention, and earnings replacement of workers dislocated in important part because of trade and who receive trade adjustment assistance benefits

*Indicator target reached (Y), substantially reached (S) or not reached (N)

**Estimated

FY 2001
Goal Substantially Achieved

FY 2002
Goal Not Achieved

FY 2003
Goal Not Achieved

FY 2004
Goal Not Achieved

Result

Target

Result

Target

Result

Target

Result

Target

Participants employed in the first quarter after program exit

65%

73%

66%

78%

62%

78%

63%**

70%

Participants employed in the first quarter after program exit still employed in the third quarter after exit

90%

80%

89%

88%

86%

90%

89%**

88%

Percent of pre-separation earnings for those still employed in the third quarter after program exit

85%

82%

80%

90%

73%

90%

72%**

90%

Data Source(s): TAPR (Trade Act Participant Report) included in the Enterprise Information Management System (EIMS)

Performance Goal 1.2A (ETA)
Increase entrance and retention of youth registered under the WIA youth program in education or employment

*Indicator target reached (Y), substantially reached (S) or not reached (N)

PY 2000
Goal Substantially Achieved

PY 2001
Goal Achieved

PY 2002
Goal Achieved

PY 2003
Goal Achieved

Result

Target

Result

Target

Result

Target

Result

Target

Percent of the 14-18 year-old youth who enter the program without a diploma or equivalent that attain a secondary school diploma or equivalent by the first quarter after exit

55%

51%

63%

52%

PY 2000-2001: Percent of the 14–18 year-old youth either employed, in advanced training, post-secondary education, military service or apprenticeships in the third quarter after program exit

47%

50%

Percent of 19–21 year-old youth employed in the first quarter after exit

67%

63%

71%

65%

Percent of 19–21 year-old youth employed in the first quarter after exit still employed in the third quarter after program exit

74%

70%

75%

80%

77%

81%

78%

Data Source(s): Annual State WIA Performance Reports in the Enterprise Information System (EIMS) and Unemployment Insurance wage records

Performance Goal 1.2B (ETA)
Increase participation, retention, and earnings of Job Corps graduates in employment and education

*Indicator target reached (Y), substantially reached (S) or not reached (N)

PY 1999
Goal Achieved

PY 2000
Goal Substantially Achieved

PY 2001
Goal Substantially Achieved

PY 2002
Goal Not Achieved

PY 2003
Goal Not Achieved

Result

Target

Result

Target

Result

Target

Result

Target

Result

Target

The number of students who attain high school diplomas while enrolled in Job Corps

6381

3912

8003

7658

Percent of graduates who continue to be employed or enrolled in education six months after initial placement date

67%

70%

64%

70%

63%

65%

63%

65%

Average hourly wages of graduates with jobs at six months after initial placement

$7.49

$6.50

$7.97

$7.50

$7.96

$7.25

$8.03

$8.20

$8.95

$8.20

Percent of graduates who enter employment or enroll in education

88%

75%

91%

85%

90%

85%

87%

90%

Data Source(s): Job Corps Management Information System

Performance Goal 1.2C (ETA) Increase retention of Youth Opportunity Grant participants in education, training, or employment
*Indicator target reached (Y), substantially reached (S) or not reached (N)	PY 2001 Goal Not Measured			PY 2002 Goal Not Achieved			PY 2003 Goal Not Achieved
	Result	Target	*	Result	Target	*	Result	Target	*
Percent of 14-18 year-old youth who enter the program without a diploma or equivalent that attain a secondary school diploma or equivalent by the first quarter after exit	NA	NA	NA	46%	51%	N	51%	52%	N
Percent of 19–21 year-old youth employed in the first quarter after exit	NA	NA	NA	50%	63%	N	60%	65%	N
Percent of 19–21 year-old youth employed in the first quarter after exit still employed in the third quarter after program exit	NA	60%	NA	78%	77%	Y	73%	78%	N
Data Source(s): Quarterly Youth Opportunity Grant program grantee reports and Unemployment Insurance wage records

Performance Goal 1.3A (BLS) Improve information available to decision-makers on labor market conditions, and price and productivity changes
*Indicator target reached (Y), substantially reached (S) or not reached (N)
	FY 2004 Goal Not Achieved
	Result	Target	*
Improve relevancy Improve data relevance by reflecting changes in the economy, as measured by the number of series (e.g., Current Employment Statistics, Employment Cost Index, etc.) converted to the North American Industry Classification System (12 series in total)	8	8	Y
Improve accuracy Coverage Improve coverage by increasing the percent of domestic output of in-scope services included in the Producer Price Index (PPI)	59.2%	59.2%	Y
Improve coverage by increasing the percent of in-scope industries in the labor productivity measures Response	58.0%	58.0%	Y
Improve the response to the Employment Cost Index	78%	78%	Y
Enhance information technology Lessen the likelihood of major systems failures that could affect the PPI's ability to release data on time, as measured by the percent of the components of the new repricing system completed	17%	33%	N
Raise customer satisfaction with BLS products and services (e.g., the American Customer Satisfaction Index)	82%	75%	Y
Deliver economic data on time (Percent of scheduled releases issued on time)	96%	100%	S
Percent of accuracy measures met (e.g., revision, response rates, etc.)	83%	100%	S
Data Source(s): Office of Publications and Special Studies report of release dates against OMB release schedule for BLS Principal Federal Economic Indicators; News releases for each Principal Federal Economic Indicator; BLS budget submissions and Quarterly Review and Analysis System; ACSI Quarterly E-Government scores. Notes: Target for indicator 1 is cumulative over a 5-year period. For example, four data series were converted to NAICS in FY 2004; the other four were converted in FY 2002 and FY 2003. The target for indicator 3 – developed under the SIC system – was initially 61.4%; its NAICS equivalent is 58.0%.

Performance Goal 2.1A (ESA) Covered American workplaces legally, fairly, and safely employ and compensate their workers
*Indicator target reached (Y), substantially reached (S) or not reached (N)	FY 2002 Goal Substantially Achieved			FY 2003 Goal Substantially Achieved			FY 2004 Goal Substantially Achieved
	Result	Target	*	Result	Target	*	Result	Target	*
Ensuring continued customer service by minimizing the average number of days to conclude a complaint	NA	NA	NA	108 days	126 days	Y	92 days	108 days	Y
Reducing employer recidivism Percent of prior violators who achieved and maintained FLSA compliance following a full FLSA investigation	NA	NA	NA	NA	NA	NA	71%	74%	N
Percent of reinvestigations without any violations	34%	Base	Y	37%	36%	Y		NA
Percent of reinvestigations with identical violations	19%	base	Y	17%	17%	Y		NA
Increasing compliance in industries with chronic violations as indicated in the garment manufacturing industry by: Percent of employees paid "on the payroll" in New York City	NA	NA	NA	33%	base	Y	39%	34%	Y
Increasing compliance in industries with chronic violations as indicated in the garment manufacturing industry by: Number of manufacturers in southern California that monitor contractors	53%	43%	Y	715	714	Y	729	729	Y
Increasing compliance in industries with chronic violations as indicated in the garment manufacturing industry by: Percent of employees paid "on the payroll" in southern California	NA	NA	NA	91%	base	Y		NA
Increasing compliance in industries with chronic violations as indicated in the garment manufacturing industry by: New contractors in NYC participating in Compliance Assistance program	NA	NA	NA	73	72	Y		NA
Increasing compliance in industries with chronic violations as indicated in the garment manufacturing industry by: Number of manufacturers in NYC that monitor contractors	NA	NA	NA	158	153	Y		NA
Increasing compliance in industries with chronic violations as indicated in the garment manufacturing industry by: Percent of contractors in NYC that pay all employees "on the payroll"	42%	53%	N	NA	NA	NA		NA
Increasing compliance in industries with chronic violations as indicated in the garment manufacturing industry by: Number of monitoring components used by manufacturers in monitoring contractors for compliance in southern California	6.4	5.6	Y	NA	NA	NA		NA
Increasing compliance in industries with chronic violations as indicated in the garment manufacturing industry by: Percent of contractors in southern California that pay all employees "on the payroll"	92%	65%	Y	NA	NA			NA
Increasing compliance in industries with chronic violations as indicated in the garment manufacturing industry by: Percentage of compliance of new contractors in NYC	43%	55%	N	NA	NA			NA
as indicated in the long-term health care industry by: Percent of nursing homes in compliance with the FLSA.	NA	NA	NA	NA	NA	NA	55%	45%	Y
as indicated in the long-term health care industry by: Percent of nursing home employees employed or paid in compliance with the FLSA.	NA	NA	NA	NA	NA	NA	90%	91%	N
as indicated in the long-term health care industry by: Percent of nursing home complaint cases concluded in 180 days	NA	NA	NA	48%	42%	Y		NA
as indicated in the long-term health care industry by: Percent of employees in residential care paid in compliance with the FLSA overtime requirements	NA	NA	NA	77%	85%	N		NA
as indicated in the long-term health care industry by: Additional employees of multi-establishment nursing home corporations impacted by corporate proactive steps such as training and self-audit.	16,426	6000	Y	NA	NA	NA		NA
as indicated in the long-term health care industry by: Nursing home employers provided compliance assistance information through seminars and other outreach efforts	7,681	2559	Y	NA	NA	NA		NA
as indicated in the long-term health care industry by: Percent of employers (residential living) in compliance with the recordkeeping requirements of the Fair Labor Standards Act	77%	base	Y	NA	NA	NA
as indicated in agricultural commodities by: Number of employees affected by compliance assistance programs for agricultural employers subject to the DWHaT provisions of MSPA	NA	NA	NA	NA	NA	NA	911,004	4743	Y
as indicated in agricultural commodities by: Number of agricultural housing providers who corrected violations following an investigation.	NA	NA	NA	256	170	Y	335	259
as indicated in agricultural commodities by: Number of agricultural housing providers who corrected violations following a first investigation	NA	NA	NA	133	98	Y		NA
as indicated in agricultural commodities by: Percent of employers in compliance with the MSPA disclosure provisions.	61%	Base	Y	NA	NA	NA		NA
as indicated in agricultural commodities by: Percent of employers in compliance with the MSPA wage provisions.	91%	Base	Y	NA	NA	NA		NA
as indicated in agricultural commodities by: Percent of employers in compliance with the MSPA housing safety and health provision.	74%	Base	Y	NA	NA	NA		NA
as indicated in agricultural commodities by: Percent of employers in compliance with MSPA vehicle safety provisions	88%	Base	Y	NA	NA	NA		NA
as indicated in agricultural commodities by: Percent of employers complying with MSPA drivers license provisions	90%	Base	Y	NA	NA	NA		NA
as indicated in agricultural commodities by: Percent of employers complying with MSPA vehicle insurance provisions	85%	Base	Y	NA	NA	NA		NA
as indicated in agricultural commodities by: Percent of investigated employers in compliance with child labor provisions of the FLSA	98%	Base	Y	NA	NA	NA		NA
Ensuring timely and accurate prevailing wage determinations by: Number of wage determination forms processed per 1,000 hours.	NA	NA	NA	NA	NA	NA	1491	Base	Y
Ensuring timely and accurate prevailing wage determinations by: Percent of survey-based DBA wage determinations within 60 days of the receipt of the underlying survey data.	NA	NA	NA	NA	NA	NA	87%	80%	Y
Data Source(s): Wage and Hour Investigator Support and Reporting Database (WHISARD) data; WH significant activity reports; regional logs and reports on local initiatives; and statistically valid investigation-based compliance surveys in defined industries

Performance Goal 2.1B (ESA)
Advance safeguards for union financial integrity and democracy and the transparency of union operations

*Indicator target reached (Y), substantially reached (S) or not reached (N)

FY 2002
Goal Achieved

FY 2003
Goal Not Achieved

FY 2004
Goal Achieved

Result

Target

Result

Target

Result

Target

Percent of unions with fraud

FY 2002-2003: Percent of investigative resources applied to criminal investigation that result in convictions

50%

base

63%

53%

base

Percent of union reports meeting standards of acceptability for public disclosure

44%

base

73%

base

92%

75%

FY 2002-2003: The timely filing of union annual financial reports by unions with annual receipts over $200,000

64%

85%

Data Source(s): 1. Labor Organization Reporting System and 2. OLMS Case Data System.

Performance Goal 2.2A (ETA)
Make timely and accurate benefit payments to unemployed workers, facilitate the reemployment of Unemployment Insurance claimants, and set up Unemployment tax accounts promptly for new employers

*Indicator target reached (Y), substantially reached (S) or not reached (N)

FY 2000
Goal Substantially Achieved

FY 2001
Goal Not Achieved

FY 2002
Goal Not Achieved

FY 2003
Goal Not Achieved

FY 2004
Goal Not Achieved

Result

Target

Result

Target

Result

Target

Result

Target

Result

Target

Pay Benefits Promptly: percent of all intrastate first payments made within 14/21 days intrastate payment timeliness

88.7%

91%

89%

91%

88.7%

89.2%

FY 2000-2001: Number of states meeting or exceeding the Secretary's Standard for intrastate payment timeliness

Detect Overpayments: Percent of estimated overpayments that States detect established for recovery

54%

59%

61%

59%

FY 2002: Establish a measure and baseline for payment accuracy

Facilitate Reemployment: Entered employment rate for UI claimants

51.5%

base

FY 2003: Develop a measure and a method to obtain entered employment information on UI claimants

FY 2002: Define a measure of entered employment of Unemployment Insurance claimants and establish a baseline

Establish Tax Accounts Promptly: Percent of determinations about the Unemployment Insurance tax liability of new employers made within 90 days of the end of the first quarter they become liable for the tax.

81.7%

80%

83%

80%

83%

82.2%

FY 2000-2001: Number of states meeting or exceeding the minimum performance criterion for benefit adjudication quality

Data Source(s): ETA 9056, 9050 and 9050p Reports; Benefits Accuracy Measurement (BAM) data, and ETA 227 Report; ETA 5159 Report and UI Wage Records; ETA 581 Report.

Performance Goal 2.2B (EBSA)
Enhance Pension and Health Benefit Security

*Indicator target reached (Y), substantially reached (S) or not reached (N)

FY 2003
Goal Achieved

FY 2004
Goal Achieved

Result

Target

Result

Target

Enforcement:

Ratio of closed civil cases with corrected violations to civil closed cases.

69%

50%

69%

50%

Ratio of criminal cases referred for prosecution to total criminal cases

40%

25%

45%

25%

Participant Assistance: Customer Satisfaction Index, or comparable measurement, for Participants and Beneficiaries who have contacted EBSA for assistance.

Data Source(s): Enforcement Management System and The Gallup Organization

Performance Goal 2.2C (ESA)
Minimize the human, social, and financial impact of work-related injuries for workers and their families.

*Indicator target reached (Y), substantially reached (S) or not reached (N)

FY 2000
Goal Achieved

FY 2001
Goal Not Achieved

FY 2002
Goal Not Achieved

FY 2003
Goal Substantially Achieved

FY 2004
Goal Substantially Achieved

Result

Target

Result

Target

Result

Target

Result

Target

Result

Target

Lost production days (LPD) per 100 employees for FECA cases of the United States Postal Service (see note below)

131 days

115 days

143 days

130 days

148 days

146 days

FY 2001: combined with all other governmental agencies

76.9 days

66.7 days

FY 2000: QCM cases only

164 days

173 days