DOL Annual Report, Fiscal Year 2004 - Performance Goal Details

DOL Annual Report, Fiscal Year 2004
Performance and Accountability Report

Performance Goal Details

The November 15, 2004 publication date for the FY 2004 Department of Labor Annual Performance and Accountability Report is approximately six weeks earlier than the Department has ever published this report. Due to the early reporting date and the wide variety of sources from which the Department receives performance data – including states, contractors, and domestic and international grant recipients – not all of the data required to report performance results will be available before the publication date. For these reasons the Department is estimating performance results for some of its goals.

Where estimates have been used in this report, they are clearly identified as such. These estimates are based on methodologies developed by the programs and reviewed by the Department of Labor's Office of Inspector General. Most of these performance estimates use partial year data and then extrapolate for the entire fiscal year. In instances where final quarter data have not traditionally been representative of the entire fiscal year, other estimating methodologies were used.

Performance Goal 1.1A (ETA)
Increase the employment, retention, and earnings of individuals registered under the WIA Adult program.

*Indicator target reached (Y), substantially reached (S) or not reached (N)

PY 2000
Goal Achieved

PY 2001
Goal Achieved

PY 2002
Goal Not Achieved

PY 2003
Goal Achieved

Result

Target

Result

Target

Result

Target

Result

Target

Percent of participants employed in the first quarter after program exit

74%

70%

74%

71%

Percent of those employed in the first quarter after program exit still employed in the third quarter after program exit

78%

77%

79%

78%

84%

80%

85%

82%

Average earnings change for those who are employed in the first quarter after program exit and are still employed in the third quarter after program exit

$3684

$3264

$3555

$3361

$2900

$3423

$3260

$3100

Data Source(s): Annual Workforce Investment Act Standardized Record Data in the Enterprise Information Management System and Unemployment Insurance Wage Records

Performance Goal 1.1B (ETA)
Improve the outcomes for job seekers and employers who receive public labor exchange services.

*Indicator target reached (Y), substantially reached (S) or not reached (N)

PY 2000
Goal Achieved

PY 2001
Goal Not Achieved

PY 2002
Goal Not Achieved

PY 2003
Goal Achieved

Result

Target

Result

Target

Result

Target

Result

Target

Percent of job seekers registered with the public labor exchange will enter employment with a new employer by the end of the second quarter following registration

PY 2000: Employment Service applicants entering employment

3.9 million

3.2 million

63%

55%

61%

58%

Percent of job seekers that continue to be employed two quarters after initial entry into employment with a new employer

76%

70%

80%

72%

Job openings listed with the public labor exchange (with both State Workforce Agencies and America's Job Bank)

12.3 million

11.2 million

11.8 million

13.5 million

10.2 million

11.8 million

12.5 million

10.3 million

New employers registered with America's Job Bank

66,563

60,000

Number of job searches conducted by job seekers using America's Job Bank

169 million

base

The number of resume searches conducted by employers from America's Job Bank will be collected to determine a baseline for setting future performance targets.

8 million

base

Data Source(s): Quarterly State reports, UI wage records, and AJB Center Reports.

PY 2003 indicators 1 and 2 were revised to be consistent with the new WIA program. During PY 2001, ETA underwent a transition to a new labor exchange performance measurement system. There is no statistically valid baseline data for these new measures. Targets reflect very limited test experience with a few volunteer states.

Performance Goal 1.1C (ETA)
Strengthen the registered apprenticeship system to meet the training needs of business and workers in the 21^st Century.

*Indicator target reached (Y), substantially reached (S) or not reached (N)

FY 2002
Goal Achieved

FY 2003
Goal Substantially Achieved

FY 2004
Goal Achieved

Result

Target

Result

Target

Result

Target

New programs in new and emerging industries

326

293

359

526

366

New apprentices registered by OATELS staff only

69,597

68,592

FY 2002-2003: All registrations

129,388

86,647

130,615

133,909

New apprenticeship programs

2,952

1854

New businesses involved in apprenticeship

5,883

3248

Data Source(s): Registered Apprenticeship Information System (RAIS) and Apprenticeship Information Management System (AIMS)

Performance Goal 1.1D (ODEP)
To provide national leadership to increase access and employment opportunities for youth and adults with disabilities receiving employment, training, and employment support services by developing, testing, and disseminating effective practices

*Indicator target reached (Y), substantially reached (S) or not reached (N)

FY 2002
Goal Achieved

FY 2003
Goal Not Achieved

FY 2004
Goal Achieved

Result

Target

Result

Target

Result

Target

People with disabilities served through ODEP projects

6397

2391

Entered employment rate at pilot sites

19.2%

13.3%

3-month and 6-month retention rates for people with disabilities served by the pilots

12.3%

6.9%

base

Effective practices identified through pilot project sites and other research-related initiatives

base

Implement 30 new Olmstead grant projects, targeted at persons with significant disabilities who are institutionalized

Implement 12 youth grant projects (6 of which are new technology skills projects) to assist youth through the One-Stop Centers and the WIA youth programs

Implement 12 demonstration programs, through grants, designed to develop and test strategies and techniques that need to be implemented in order for One-Stop Centers and WIA youth programs to effectively serve persons with significant disabilities.

16 WIA, 22 other

Data Source(s): Program data from pilot locations

Performance Goal 1.1E
(VETS)Increase the employment and retention rate of veteran job seekers registering for public labor exchange services

*Indicator target reached (Y), substantially reached (S) or not reached (N)

FY 2000
Goal Achieved

FY 2001
Goal Achieved

FY 2002
Goal Achieved

FY 2003
Goal Not Measured

PY 2003
Goal Achieved

Result

Target

Result

Target

Result

Target

Result

Target

Result

Target

Percent of veteran job seekers employed in the first or second quarter following registration

33%

27%

43%

34%

58%

Percent of veteran job seekers who continue to be employed two quarters after initial entry into employment with a new employer

79%

72%

Percent of veterans that register with the Public Employment Service who enter employment.

32%

27%

DVOP and LVER staff registrations

32%

30%

Data Source(s): State reports and UI wage records and homeless veteran grantee reports. Quarterly State Performance Reports included in the Enterprise Information Management System (EIMS) and Unemployment Insurance Records

Note: A major transition was underway during FY 2003 to a new system of measuring and reporting the outcomes of labor exchange services for veterans that is consistent with the common measures and that operates on a program year basis.

Performance Goal 1.1F (VETS)
Increase employment of homeless veterans

*Indicator target reached (Y), substantially reached (S) or not reached (N)

FY 2001
Goal Achieved

FY 2002
Goal Not Achieved

FY 2003
Goal Achieved

PY 2003
Goal Achieved

Result

Target

Result

Target

Result

Target

Result

Target

Percentage of veterans enrolled in Homeless Veterans Reintegration Projects entering employment

54%

50%

54.4%

54%

60.3%

54.5%

61%

54.5%

Establish a baseline retention rate

Performance Goal 1.1F (ETA) Increase the employment, retention, and earnings replacement of individuals registered under the Workforce Investment Act dislocated worker program
*Indicator target reached (Y), substantially reached (S) or not reached (N)	PY 2000 Goal Achieved			PY 2001 Goal Achieved			PY 2002 Goal Not Achieved			PY 2003 Goal Not Achieved
	Result	Target	*	Result	Target	*	Result	Target	*	Result	Target	*
Participants employed in the first quarter after program exit	75%	71%	Y	79%	73%	Y	82%	78%	Y	82%	78%	Y
Participants employed in the first quarter after program exit who are still employed in the third quarter after program exit	83%	82%	Y	87%	83%	Y	90%	88%	Y	90%	88%	Y
Percent of pre-dislocation earnings for those still employed in the third quarter after program exit	95%	90%	Y	101%	91%	Y	90%	98%	N	91%	93%	N
Data Source(s): Annual State WIA Reports in the Enterprise Information Management System (EIMS); Unemployment Insurance Wage Records

Performance Goal 1.1G (ETA)
Increase the employment, retention, and earnings replacement of workers dislocated in important part because of trade and who receive trade adjustment assistance benefits

*Indicator target reached (Y), substantially reached (S) or not reached (N)

**Estimated

FY 2001
Goal Substantially Achieved

FY 2002
Goal Not Achieved

FY 2003
Goal Not Achieved

FY 2004
Goal Not Achieved

Result

Target

Result

Target

Result

Target

Result

Target

Participants employed in the first quarter after program exit

65%

73%

66%

78%

62%

78%

63%**

70%

Participants employed in the first quarter after program exit still employed in the third quarter after exit

90%

80%

89%

88%

86%

90%

89%**

88%

Percent of pre-separation earnings for those still employed in the third quarter after program exit

85%

82%

80%

90%

73%

90%

72%**

90%

Data Source(s): TAPR (Trade Act Participant Report) included in the Enterprise Information Management System (EIMS)

Performance Goal 1.2A (ETA)
Increase entrance and retention of youth registered under the WIA youth program in education or employment

*Indicator target reached (Y), substantially reached (S) or not reached (N)

PY 2000
Goal Substantially Achieved

PY 2001
Goal Achieved

PY 2002
Goal Achieved

PY 2003
Goal Achieved

Result

Target

Result

Target

Result

Target

Result

Target

Percent of the 14-18 year-old youth who enter the program without a diploma or equivalent that attain a secondary school diploma or equivalent by the first quarter after exit

55%

51%

63%

52%

PY 2000-2001: Percent of the 14–18 year-old youth either employed, in advanced training, post-secondary education, military service or apprenticeships in the third quarter after program exit

47%

50%

Percent of 19–21 year-old youth employed in the first quarter after exit

67%

63%

71%

65%

Percent of 19–21 year-old youth employed in the first quarter after exit still employed in the third quarter after program exit

74%

70%

75%

80%

77%

81%

78%

Data Source(s): Annual State WIA Performance Reports in the Enterprise Information System (EIMS) and Unemployment Insurance wage records

Performance Goal 1.2B (ETA)
Increase participation, retention, and earnings of Job Corps graduates in employment and education

*Indicator target reached (Y), substantially reached (S) or not reached (N)

PY 1999
Goal Achieved

PY 2000
Goal Substantially Achieved

PY 2001
Goal Substantially Achieved

PY 2002
Goal Not Achieved

PY 2003
Goal Not Achieved

Result

Target

Result

Target

Result

Target

Result

Target

Result

Target

The number of students who attain high school diplomas while enrolled in Job Corps

6381

3912

8003

7658

Percent of graduates who continue to be employed or enrolled in education six months after initial placement date

67%

70%

64%

70%

63%

65%

63%

65%

Average hourly wages of graduates with jobs at six months after initial placement

$7.49

$6.50

$7.97

$7.50

$7.96

$7.25

$8.03

$8.20

$8.95

$8.20

Percent of graduates who enter employment or enroll in education

88%

75%

91%

85%

90%

85%

87%

90%

Data Source(s): Job Corps Management Information System

Performance Goal 1.2C (ETA) Increase retention of Youth Opportunity Grant participants in education, training, or employment
*Indicator target reached (Y), substantially reached (S) or not reached (N)	PY 2001 Goal Not Measured			PY 2002 Goal Not Achieved			PY 2003 Goal Not Achieved
	Result	Target	*	Result	Target	*	Result	Target	*
Percent of 14-18 year-old youth who enter the program without a diploma or equivalent that attain a secondary school diploma or equivalent by the first quarter after exit	NA	NA	NA	46%	51%	N	51%	52%	N
Percent of 19–21 year-old youth employed in the first quarter after exit	NA	NA	NA	50%	63%	N	60%	65%	N
Percent of 19–21 year-old youth employed in the first quarter after exit still employed in the third quarter after program exit	NA	60%	NA	78%	77%	Y	73%	78%	N
Data Source(s): Quarterly Youth Opportunity Grant program grantee reports and Unemployment Insurance wage records

Performance Goal 1.3A (BLS) Improve information available to decision-makers on labor market conditions, and price and productivity changes
*Indicator target reached (Y), substantially reached (S) or not reached (N)
	FY 2004 Goal Not Achieved
	Result	Target	*
Improve relevancy Improve data relevance by reflecting changes in the economy, as measured by the number of series (e.g., Current Employment Statistics, Employment Cost Index, etc.) converted to the North American Industry Classification System (12 series in total)	8	8	Y
Improve accuracy Coverage Improve coverage by increasing the percent of domestic output of in-scope services included in the Producer Price Index (PPI)	59.2%	59.2%	Y
Improve coverage by increasing the percent of in-scope industries in the labor productivity measures Response	58.0%	58.0%	Y
Improve the response to the Employment Cost Index	78%	78%	Y
Enhance information technology Lessen the likelihood of major systems failures that could affect the PPI's ability to release data on time, as measured by the percent of the components of the new repricing system completed	17%	33%	N
Raise customer satisfaction with BLS products and services (e.g., the American Customer Satisfaction Index)	82%	75%	Y
Deliver economic data on time (Percent of scheduled releases issued on time)	96%	100%	S
Percent of accuracy measures met (e.g., revision, response rates, etc.)	83%	100%	S
Data Source(s): Office of Publications and Special Studies report of release dates against OMB release schedule for BLS Principal Federal Economic Indicators; News releases for each Principal Federal Economic Indicator; BLS budget submissions and Quarterly Review and Analysis System; ACSI Quarterly E-Government scores. Notes: Target for indicator 1 is cumulative over a 5-year period. For example, four data series were converted to NAICS in FY 2004; the other four were converted in FY 2002 and FY 2003. The target for indicator 3 – developed under the SIC system – was initially 61.4%; its NAICS equivalent is 58.0%.

Performance Goal 2.1A (ESA) Covered American workplaces legally, fairly, and safely employ and compensate their workers
*Indicator target reached (Y), substantially reached (S) or not reached (N)	FY 2002 Goal Substantially Achieved			FY 2003 Goal Substantially Achieved			FY 2004 Goal Substantially Achieved
	Result	Target	*	Result	Target	*	Result	Target	*
Ensuring continued customer service by minimizing the average number of days to conclude a complaint	NA	NA	NA	108 days	126 days	Y	92 days	108 days	Y
Reducing employer recidivism Percent of prior violators who achieved and maintained FLSA compliance following a full FLSA investigation	NA	NA	NA	NA	NA	NA	71%	74%	N
Percent of reinvestigations without any violations	34%	Base	Y	37%	36%	Y		NA
Percent of reinvestigations with identical violations	19%	base	Y	17%	17%	Y		NA
Increasing compliance in industries with chronic violations as indicated in the garment manufacturing industry by: Percent of employees paid "on the payroll" in New York City	NA	NA	NA	33%	base	Y	39%	34%	Y
Increasing compliance in industries with chronic violations as indicated in the garment manufacturing industry by: Number of manufacturers in southern California that monitor contractors	53%	43%	Y	715	714	Y	729	729	Y
Increasing compliance in industries with chronic violations as indicated in the garment manufacturing industry by: Percent of employees paid "on the payroll" in southern California	NA	NA	NA	91%	base	Y		NA
Increasing compliance in industries with chronic violations as indicated in the garment manufacturing industry by: New contractors in NYC participating in Compliance Assistance program	NA	NA	NA	73	72	Y		NA
Increasing compliance in industries with chronic violations as indicated in the garment manufacturing industry by: Number of manufacturers in NYC that monitor contractors	NA	NA	NA	158	153	Y		NA
Increasing compliance in industries with chronic violations as indicated in the garment manufacturing industry by: Percent of contractors in NYC that pay all employees "on the payroll"	42%	53%	N	NA	NA	NA		NA
Increasing compliance in industries with chronic violations as indicated in the garment manufacturing industry by: Number of monitoring components used by manufacturers in monitoring contractors for compliance in southern California	6.4	5.6	Y	NA	NA	NA		NA
Increasing compliance in industries with chronic violations as indicated in the garment manufacturing industry by: Percent of contractors in southern California that pay all employees "on the payroll"	92%	65%	Y	NA	NA			NA
Increasing compliance in industries with chronic violations as indicated in the garment manufacturing industry by: Percentage of compliance of new contractors in NYC	43%	55%	N	NA	NA			NA
as indicated in the long-term health care industry by: Percent of nursing homes in compliance with the FLSA.	NA	NA	NA	NA	NA	NA	55%	45%	Y
as indicated in the long-term health care industry by: Percent of nursing home employees employed or paid in compliance with the FLSA.	NA	NA	NA	NA	NA	NA	90%	91%	N
as indicated in the long-term health care industry by: Percent of nursing home complaint cases concluded in 180 days	NA	NA	NA	48%	42%	Y		NA
as indicated in the long-term health care industry by: Percent of employees in residential care paid in compliance with the FLSA overtime requirements	NA	NA	NA	77%	85%	N		NA
as indicated in the long-term health care industry by: Additional employees of multi-establishment nursing home corporations impacted by corporate proactive steps such as training and self-audit.	16,426	6000	Y	NA	NA	NA		NA
as indicated in the long-term health care industry by: Nursing home employers provided compliance assistance information through seminars and other outreach efforts	7,681	2559	Y	NA	NA	NA		NA
as indicated in the long-term health care industry by: Percent of employers (residential living) in compliance with the recordkeeping requirements of the Fair Labor Standards Act	77%	base	Y	NA	NA	NA
as indicated in agricultural commodities by: Number of employees affected by compliance assistance programs for agricultural employers subject to the DWHaT provisions of MSPA	NA	NA	NA	NA	NA	NA	911,004	4743	Y
as indicated in agricultural commodities by: Number of agricultural housing providers who corrected violations following an investigation.	NA	NA	NA	256	170	Y	335	259
as indicated in agricultural commodities by: Number of agricultural housing providers who corrected violations following a first investigation	NA	NA	NA	133	98	Y		NA
as indicated in agricultural commodities by: Percent of employers in compliance with the MSPA disclosure provisions.	61%	Base	Y	NA	NA	NA		NA
as indicated in agricultural commodities by: Percent of employers in compliance with the MSPA wage provisions.	91%	Base	Y	NA	NA	NA		NA
as indicated in agricultural commodities by: Percent of employers in compliance with the MSPA housing safety and health provision.	74%	Base	Y	NA	NA	NA		NA
as indicated in agricultural commodities by: Percent of employers in compliance with MSPA vehicle safety provisions	88%	Base	Y	NA	NA	NA		NA
as indicated in agricultural commodities by: Percent of employers complying with MSPA drivers license provisions	90%	Base	Y	NA	NA	NA		NA
as indicated in agricultural commodities by: Percent of employers complying with MSPA vehicle insurance provisions	85%	Base	Y	NA	NA	NA		NA
as indicated in agricultural commodities by: Percent of investigated employers in compliance with child labor provisions of the FLSA	98%	Base	Y	NA	NA	NA		NA
Ensuring timely and accurate prevailing wage determinations by: Number of wage determination forms processed per 1,000 hours.	NA	NA	NA	NA	NA	NA	1491	Base	Y
Ensuring timely and accurate prevailing wage determinations by: Percent of survey-based DBA wage determinations within 60 days of the receipt of the underlying survey data.	NA	NA	NA	NA	NA	NA	87%	80%	Y
Data Source(s): Wage and Hour Investigator Support and Reporting Database (WHISARD) data; WH significant activity reports; regional logs and reports on local initiatives; and statistically valid investigation-based compliance surveys in defined industries

Performance Goal 2.1B (ESA)
Advance safeguards for union financial integrity and democracy and the transparency of union operations

*Indicator target reached (Y), substantially reached (S) or not reached (N)

FY 2002
Goal Achieved

FY 2003
Goal Not Achieved

FY 2004
Goal Achieved

Result

Target

Result

Target

Result

Target

Percent of unions with fraud

FY 2002-2003: Percent of investigative resources applied to criminal investigation that result in convictions

50%

base

63%

53%

base

Percent of union reports meeting standards of acceptability for public disclosure

44%

base

73%

base

92%

75%

FY 2002-2003: The timely filing of union annual financial reports by unions with annual receipts over $200,000

64%

85%

Data Source(s): 1. Labor Organization Reporting System and 2. OLMS Case Data System.

Performance Goal 2.2A (ETA)
Make timely and accurate benefit payments to unemployed workers, facilitate the reemployment of Unemployment Insurance claimants, and set up Unemployment tax accounts promptly for new employers

*Indicator target reached (Y), substantially reached (S) or not reached (N)

FY 2000
Goal Substantially Achieved

FY 2001
Goal Not Achieved

FY 2002
Goal Not Achieved

FY 2003
Goal Not Achieved

FY 2004
Goal Not Achieved

Result

Target

Result

Target

Result

Target

Result

Target

Result

Target

Pay Benefits Promptly: percent of all intrastate first payments made within 14/21 days intrastate payment timeliness

88.7%

91%

89%

91%

88.7%

89.2%

FY 2000-2001: Number of states meeting or exceeding the Secretary's Standard for intrastate payment timeliness

Detect Overpayments: Percent of estimated overpayments that States detect established for recovery

54%

59%

61%

59%

FY 2002: Establish a measure and baseline for payment accuracy

Facilitate Reemployment: Entered employment rate for UI claimants

51.5%

base

FY 2003: Develop a measure and a method to obtain entered employment information on UI claimants

FY 2002: Define a measure of entered employment of Unemployment Insurance claimants and establish a baseline

Establish Tax Accounts Promptly: Percent of determinations about the Unemployment Insurance tax liability of new employers made within 90 days of the end of the first quarter they become liable for the tax.

81.7%

80%

83%

80%

83%

82.2%

FY 2000-2001: Number of states meeting or exceeding the minimum performance criterion for benefit adjudication quality

Data Source(s): ETA 9056, 9050 and 9050p Reports; Benefits Accuracy Measurement (BAM) data, and ETA 227 Report; ETA 5159 Report and UI Wage Records; ETA 581 Report.

Performance Goal 2.2B (EBSA)
Enhance Pension and Health Benefit Security

*Indicator target reached (Y), substantially reached (S) or not reached (N)

FY 2003
Goal Achieved

FY 2004
Goal Achieved

Result

Target

Result

Target

Enforcement:

Ratio of closed civil cases with corrected violations to civil closed cases.

69%

50%

69%

50%

Ratio of criminal cases referred for prosecution to total criminal cases

40%

25%

45%

25%

Participant Assistance: Customer Satisfaction Index, or comparable measurement, for Participants and Beneficiaries who have contacted EBSA for assistance.

Data Source(s): Enforcement Management System and The Gallup Organization

Performance Goal 2.2C (ESA)
Minimize the human, social, and financial impact of work-related injuries for workers and their families.

*Indicator target reached (Y), substantially reached (S) or not reached (N)

FY 2000
Goal Achieved

FY 2001
Goal Not Achieved

FY 2002
Goal Not Achieved

FY 2003
Goal Substantially Achieved

FY 2004
Goal Substantially Achieved

Result

Target

Result

Target

Result

Target

Result

Target

Result

Target

Lost production days (LPD) per 100 employees for FECA cases of the United States Postal Service (see note below)

131 days

115 days

143 days

130 days

148 days

146 days

FY 2001: combined with all other governmental agencies

76.9 days

66.7 days

FY 2000: QCM cases only

164 days

173 days

LPD rate for FECA cases of All Other Governmental Agencies (see note below)

54 days

55 days

54.7 days

62.9 days

55.4 days

FECA Vocational Rehabilitation placements with new employers for injured USPS employees

56 place-ments

52 place-ments

59 place-ments

56 place-ments

First-year savings in the FECA program through use of Periodic Roll Management

$72 million

$66 million

$103million

$95 million

$129 million

$122million

$24.6 million

$20 million

$49 million

$38 million

Trend in indexed cost per case of FECA cases receiving medical treatment remains below the Milliman Health Cost Index

stable

10% rise

2.4% rise

8.8% rise

FY 2002: Reduce Inflation-adjusted costs per case in the FECA program

$2604

$2219

FY 2001: Reduction in average annual cost for physical therapy and psychiatric services

PT +4.5%

-1%
(both)

FY 2000: Save $5 million over FY 1999 for inpatient hospital and pharmacy services

$34.5 million

$21.5 million

PS -3%

Targets met for key performance areas

base

Average time required to resolve disputed issues in Longshore and Harbor Worker's Compensation Program contested cases

285 days

242 days

266

279

247

274

Percent of Black Lung benefit claims filed under the revised regulations for which, following an eligibility decision, there are no requests for further action from any party pending one year after receipt of the claim.

89.9%

68.5%

86.6%

70.5%

82.2%

74.5%

Percent of Initial Claims for benefits in the Energy Program processed within standard timeframes:

79%

75%

92%

77%

120 days for Department of Energy (DOE) employees or contractors employed at DOE facilities

48%

75%

180 days for employees of Atomic Weapons Employers (AME) and Beryllium Vendors

48%

75%

79%

75%

92%

77%

Percent of Final Decisions in the Energy Program processed within standard timeframes

76.9%

75%

99%

77%

Approved Claims or No-Contest Denials: within 75 days of the Recommended Decision.

76%

75%

Reviews of the Written Record: within 75 days of request

74%

75%

Formal Hearings: within 250 days of request

100%

75%

Data Source(s): 1&2. Federal Employees' Compensation Act (FECA) data systems, Federal agency payroll offices and Office of Personnel Management employment statistics; 3. Nurse/Rehabilitation Tracking System 4. Periodic Roll Management System and FECA Automated Compensation Payment System; 5. FECA Medical Bill Pay System and Milliman USA Health Cost Index Report; 6. Telecommunications system standard reports, FECA district office and national MIS reports, customer surveys, focus group records and other customer service performance data sources; 7. Longshore Case Management System; 8. Black Lung Automated Support Package; 9&10. Energy Program Case Management System

Note: In FY 2004, OWCP changed the way it measures LPD. The FY 2003 result data for USPS and also for all other government agencies' LPD's reflect the results prior to the measurement changes. LPD's are now measured in real-time rather than with accumulated data, as they were in the past.

Performance Goal 2.2D (PBGC)
Serve sponsors of covered pension plans and participants in trusteed plans

*Indicator target reached (Y), substantially reached (S) or not reached (N)

FY 2004
Goal Not Achieved

Result

Target

American Customer Satisfaction Index (ACSI) score for sponsors of covered pension plans who have contacted PBGC for assistance

ACSI score for participants in trusteed plans who have contacted PBGC for assistance.

Data Source(s): American Customer Satisfaction Index (ACSI) report

Performance Goal 3.1A (MSHA)
Reduce mine industry fatalities and injuries

*Indicator target reached (Y), substantially reached (S) or not reached (N)

**Estimated

FY 2000
Goal Substantially Achieved

FY 2001
Goal Achieved

FY 2002
Goal Not Achieved

FY 2003
Goal Not Achieved

FY 2004
Goal Not Achieved

Result

Target

Result

Target

Result

Target

Result

Target

Result

Target

Fatal incidence rate (number of mining fatalities per 200,000 hours worked)

.023

.020

.016**

.022

FY 2000-2002: Mine fatalities

All-injury incidence rate (all injuries, including fatalities, per 200,000 hours worked)

4.26

3.79

3.97**

3.85

FY 2000-2002: Non-fatal injury incidence rate

3.46

3.83

3.29

3.65

3.15

2.87

Data Source(s): Mine Accident, Injury, and Employment information. Mine operators and contractors report to MSHA under Title 30 Code of Federal Regulations Part 50

Performance Goal 3.1B (MSHA)
Reduce mine industry health hazards

*Indicator target reached (Y), substantially reached (S) or not reached (N)

FY 2000
Goal Achieved

FY 2001
Goal Achieved

FY 2002
Goal Not Achieved

FY 2003
Goal Achieved

FY 2004
Goal Achieved

Result

Target

Result

Target

Result

Target

Result

Target

Result

Target

Percent of respirable coal dust samples exceeding the applicable standards by 5% for designated occupations

15.0%

14.2%

11.7%

14.2%

10.5%

11.1%

FY 2000-2001: Percent of coal dust samples that are out of compliance for high risk mining occupations

11.2%

11.7%

10.2%

11.1%

Percent of silica dust samples in metal and nonmetal mines exceeding the applicable standards by 5% for high risk occupations

6.6%

8.8%

6.5%

8.6%

5.9%

6.2%

FY 2000-2001: Index percentage of silica dust samples that are out of compliance for high risk mining occupations

65%

85%

64%

80%

Percentage of noise exposures above the citation level in all mines by 5%.

5.8%

8.6%

4.8%

9.3%

4.2%

4.6%

Data Source(s): Mine Accident, Injury, and Employment information. Mine operators and contractors report to MSHA under Title 30 Code of Federal Regulations Part 50

Performance Goal 3.1C (OSHA)
Reduce workplace fatalities

*Indicator target reached (Y), substantially reached (S) or not reached (N)

**Estimated

FY 2003
Goal Not Achieved

FY 2004
Goal Not Achieved

Result

Target

Result

Target

Fatalities per 100,000 workers

1.62

1.59

1.67**

1.57

Data Source(s): OSHA Integrated Management Information System (IMIS) and Bureau of Labor Statistics (BLS) Current Employment Statistics (CES).

Performance Goal 3.1D (OSHA)
Reduce workplace injuries and illnesses

*Indicator target reached (Y), substantially reached (S) or not reached (N)

**Estimated

FY 2000
Goal Achieved

FY 2001
Goal Achieved

FY 2002
Goal Not Achieved

FY 2003
Goal Achieved

FY 2004
Goal Achieved

Result

Target

Result

Target

Result

Target

Result

Target

Result

Target

Days away from work case rate per 100 workers

Injury and illness incidence rates in industries characterized by high-hazard workplaces

Lost workdays (FY 2000-2001)

1.7**

1.8

1.6**

1.7

Days away from work (FY 2002)

Shipyard

9.9

12.5

7.5

11.9

8.1

6.8

Days away from work (FY 2002)

Food processing

7.3

8.3

6.3

7.9

Days away from work (FY 2002)

Meat Products

7.9

7.7

Days away from work (FY 2002)

Nursing homes

7.9

18.1

7.3

7.7

7.6

6.6

Days away from work (FY 2002)

Logging

4.6

6.7

3.5

6.4

Days away from work (FY 2002)

Construction (FY 2000-2001 injuries only)

4.0

4.8

3.9

14.6

3.8

3.6

Data Source(s): Bureau of Labor Statistics (BLS) Annual Survey of Occupational Injuries and Illnesses (ASOII). FY 2003 estimated results use CY 2001 data; FY 2004 estimated results use CY 2002 data.

Performance Goal 3.2A (ESA)
Federal contractors achieve equal opportunity workplaces

*Indicator target reached (Y), substantially reached (S) or not reached (N)

FY 2001
Goal Not Achieved

FY 2002
Goal Achieved

FY 2003
Goal Achieved

FY 2004
Goal Achieved

Result

Target

Result

Target

Result

Target

Result

Target

Incidence of discrimination among Federal contractors

1.2%

FY 2001-2002: For contractors that participate in specified DOL/OFCCP compliance assistance activities and are subsequently evaluated -

Rate of compliance findings for SIC 50

50.9%

Base

58.4%

51.9%

FY 2001-2002: For contractors that participate in specified DOL/OFCCP compliance assistance activities and are subsequently evaluated -

For SIC 87

49.6%

Base

64.5%

48.6%

FY 2001-2002: For contractors that participate in specified DOL/OFCCP compliance assistance activities and are subsequently evaluated -

Rate of findings of severe violations for SIC 50

7.7%

Base

2.2%

6.7%

FY 2001-2002: For contractors that participate in specified DOL/OFCCP compliance assistance activities and are subsequently evaluated -

For SIC 87

9.0%

Base

1.6%

8.0%

FY 2001-2002: For contractors that participate in specified DOL/OFCCP compliance assistance activities and are subsequently evaluated -

Rate of focused and offsite compliance evaluations – SIC 50

36.5%

Base

52.8%

37.5%

FY 2001-2002: For contractors that participate in specified DOL/OFCCP compliance assistance activities and are subsequently evaluated -

For SIC 87

27.8%

Base

50.8%

28.8%

Compliance among Federal contractors in all other respects of equal opportunity workplace standards

72.4%

59%

91%

61%

FY 2001-2002: For contractors and subcontractors that are selected for evaluation, outreach, or compliance assistance activities –

Rate of compliance findings for all supply and service closures

52.9%

Base

62.9%

53.9%

FY 2001-2002: For contractors and subcontractors that are selected for evaluation, outreach, or compliance assistance activities –

Rate of findings of severe violations for contractors and subcontractors that have had prior contact with DOL/OFCCP

9.8%

Base

2.7%

8.8%

FY 2001-2002: For contractors and subcontractors that are selected for evaluation, outreach, or compliance assistance activities –

Rate of focused and offsite compliance evaluation

34.1%

Base

49.8%

35.1%

Data Source(s): EEO-1 data file; Case Management System (CMS) Completions Data; Federal contractors' data; and compliance evaluation results of scheduled contractors

Performance Goal 3.2B (OASAM)
States that receive financial assistance under the Workforce Investment Act provide benefits and services to persons with disabilities in a non-discriminatory manner

*Indicator target reached (Y), substantially reached (S) or not reached (N)

FY 2003
Goal Achieved

FY 2004
Goal Achieved

Result

Target

Result

Target

Desk reviews conducted of a representative sample of States using the WIA Section 188 Disability Checklist.

FY 2003: Technical assistance reviews conducted of a representative sample of One-Stop Centers in the One-Stop systems of the cities of New York City and Miami

Initiate technical assistance reviews of the One-Stop Career systems in Los Angeles, CA and Houston, TX.

Determine the nature and number of discrimination complaints filed nationwide under Title I of the WIA, Wagner-Peyser Act funded programs, the Unemployment Insurance program, and against DOL-operated Job Corps Centers based on a longitudinal study

Specialized Alternative Dispute Resolution (ADR) training for the State of New York's mediators and Equal Opportunity representatives conducted in FY 2003.

Data Source(s): CRC Complaint management information system, WIA Section 188 Disability Checklist responses and complaint log database of State/local reported discrimination complaints files

Performance Goal 3.2C (VETS)
Reduce employer-employee employment issues originating from service members' military obligations conflicting with their civilian employment

*Indicator target reached (Y), substantially reached (S) or not reached (N)

FY 2004
Goal Achieved

Result

Target

Indicators will be established to target reductions in USERRA compliance problems that are most severe and pervasive based on survey of veterans and service members covered by USERRA.

base

Data Source(s): VETS' data reports

Performance Goal 3.3A (ILAB)
Contribute to the Elimination of the Worst Forms of Child Labor Internationally

*Indicator target reached (Y), substantially reached (S) or not reached (N)

FY 2000
Goal Achieved

FY 2001
Goal Not Achieved

FY 2002
Goal Achieved

FY 2003
Goal Achieved

FY 2004
Goal Achieved

Result

Target

Result

Target

Result

Target

Result

Target

Result

Target

Children prevented or withdrawn from exploitive child labor and provided education or training opportunities by DOL-IPEC programs funded in prior fiscal years

25,800

50,000

51,922

50,000

79,769

60,000

90,200

70,000

Countries with increased capacities to address child labor as a result of DOL-IPEC programs funded in prior fiscal years

FY 2000-2003: Action plans, policies or programs established that combat child labor and/or promote access to education for child laborers or children at-risk

Child Labor Education projects that establish targets for education retention and completion rates in project areas

Child Labor Education Initiative projects that establish baseline for rate of enrollment and drop out for targeted children

FY 2002-2003: Countries in which new Child Labor Education Initiative projects begin

Children targeted for prevention or removal from child labor, particularly its worst forms, through the provision of education or training opportunities in new DOL-funded programs

109,000

50,000

200,000

100,000

103,772

90,000

83,682

40,000

Countries that ratify International Labor Organization (ILO) Convention 182 on Worst Forms of Child Labor.

Increase awareness through dissemination of reports, other publications and website

Data Source(s): DOL/ILAB, ILO-IPEC and Child Labor Education Initiative Grantees

Performance Goal 3.3B (ILAB)
Improve Living Standards and Conditions of Work Internationally

*Indicator target reached (Y), substantially reached (S) or not reached (N)

FY 2000
Goal Substantially Achieved

FY 2001
Goal Achieved

FY 2002
Goal Achieved

FY 2003
Goal Achieved

FY 2004
Goal Achieved

Result

Target

Result

Target

Result

Target

Result

Target

Result

Target

Number and percent of relevant government officials and members and officials of workers' and employers' organizations who are influential in determining living standards and working conditions and participating in USDOL project activities, who consider the project to have improved their conditions of work

63.3%

base

Number and percent of individuals whose economic situation has benefited from USDOL project assistance

39%

base

Number and percent of workplaces exposed to USDOL project assistance that have implemented new measures to prevent workplace accidents and illnesses

10%

base

Number of workers participating in pension funds that are government regulated by project partner agencies

3.545 million

base

Number of new countries where HIV/AIDS workplace education projects begin

Countries committed to undertake improvements in assuring compliance and implementation of core labor standards

Countries that commit with US/DOL assistance to make substantive improvements in raising income levels of working families

Judicial and legal decisions which improve core labor standards and workplace safety standards

Countries that improve social safety net programs that protect workers and develop markets

Data Source(s): ILO Reports; reports by government, contractors, grantees, and nongovernmental organizations; surveys.

Performance Goal 4.2A (OASP)
Maximize regulatory flexibility and benefits and promote flexible workplace programs

*Indicator target reached (Y), substantially reached (S) or not reached (N)

FY 2004
Goal Not Achieved

Result

Target

Seek input from the public as part of its decision-making process in determining which regulations or regulatory programs should be prioritized for review for their effects on small businesses and entities

Ensure that all new regulatory proposals identify monetary costs, benefits, and net benefits, and include a summary of this information in all Regulatory Impact Analyses performed by DOL agencies

Develop plan to review all significant regulations for maximum flexibility in their reporting and record keeping requirements in order to assess whether DOL agencies are allowing the use of electronic technology by employers where practicable

Women's Bureau - Flex-Options for Women Project: Companies enlisted as corporate mentors

Women-owned businesses seeking to establish workplace flexibility policies or programs

Data Source(s):

Performance Goal HR1 (OASAM)
The right people are in the right place at the right time to carry out the mission of the Department

*Indicator target reached (Y), substantially reached (S) or not reached (N)

FY 2002
Goal Not Achieved

FY 2003
Goal Achieved

FY 2004
Goal Substantially Achieved

Result

Target

Result

Target

Result

Target

The DOL workforce is a prepared and competent workforce

Percent of employees graduated, placed or certified from DOL management and leadership development programs

90%

75%

The DOL workforce is a prepared and competent workforce

FY 2002-2003: Percent of managers indicating satisfaction with the quality of applicants referred for their vacancies

94%

90%

The DOL workforce is a prepared and competent workforce

Percent of competency assessment tools piloted and competency gap analyses completed for employees in mission-critical or supervisory occupations

90%

The DOL workforce is a prepared and competent workforce

Percent of mission critical occupations for which employee competencies and skill sets are assessed and gaps identified

85%

10%

The DOL workforce is a prepared and competent workforce

Retention rates in targeted professional occupations

20%

The DOL workforce is a prepared and competent workforce

Key professional occupations identified in agency restructuring plans with retention problems

Base

The DOL workforce is a prepared and competent workforce

Core competencies for DOL mission critical occupations are established

The DOL workforce is a prepared and competent workforce

Percent of agencies for which Human Capital Standards scores improved

60%

20%

The DOL workforce is a diverse workforce

Percent of improved diversity indicators for professional and administrative occupations exhibiting under-representation in the prior year

30%

38%

30%

32%

25%

The DOL workforce is a diverse workforce

Continued improvement is realized in the extent to which diversity in the DOL workforce reflects the civilian labor force

29%

40%

The DOL workforce is a diverse workforce

Diversity will be improved among management officials and supervisors

43%

40%

Data Source(s): HR Information System; Agency strategic, workforce & recruitment plans; employee performance and development plans; AEP Reports

Performance Goal HR2 (OASAM)
Reduce lost production due to work-related injuries and illnesses

*Indicator target reached (Y), substantially reached (S) or not reached (N)

FY 2000
Goal Not Achieved

FY 2001
Goal Not Achieved

FY 2002
Goal Achieved

FY 2003
Goal Achieved

FY 2004
Goal Achieved

Result

Target

Result

Target

Result

Target

Result

Target

Result

Target

Lost production days per 100 employees (number of days employees spend away from work due to work related injuries and illnesses)

57.3 days

56.2 days

66.0 days

56.2 days

50.6 days

53.7
days

41.3 days

52.6 days

37.3
days

40.5 days

Data Source(s): OWCP Table 2 Reports and Charge Back System data; personnel data from the Office of Personnel Management.

Performance Goal HR3 (OASAM)
Reduce the occurrence of injuries and illnesses for DOL employees

*Indicator target reached (Y), substantially reached (S) or not reached (N)

FY 2000
Goal Achieved

FY 2001
Goal Not Achieved

FY 2002
Goal Achieved

FY 2003
Goal Achieved

FY 2004
Goal Achieved

Result

Target

Result

Target

Result

Target

Result

Target

Result

Target

Total case rate of illnesses and injuries (based on reports to workers' compensation programs)

3.50

3.60

4.01

3.49

2.98

3.39

2.50

3.29

1.72

2.43

Percent on time filing rate

(became Goal HR5 in FY 2004)

57%

50%

55%

65%

75%

62%

84%

78%

Data Source(s): OWCP Table 2 Reports and personnel data from the Office of Personnel Management.

Performance Goal HR4 (OASAM)
Reduce the lost time case rate for injuries and illnesses for DOL employees

*Indicator target reached (Y), substantially reached (S) or not reached (N)

**Estimated

FY 2004
Goal Achieved

Result

Target

Lost time injury and illness cases per 100 employees (number of cases that result in days away from work due to work related injury or illness)

1.11**

1.19

Data Source(s): OWCP Table 2 Reports, Chargeback Reports, and personnel data from DOL's Departmental Budget Center.

Performance Goal HR5 (OASAM)
Improve the timeliness of filing notices of injuries and illnesses with the Office of Workers' Compensation Programs

*Indicator target reached (Y), substantially reached (S) or not reached (N)

**Estimated

FY 2004
Goal Achieved

Result

Target

Percent on time filing rate

88%**

88%

Data Source(s): OWCP Table 2 Reports, Chargeback Reports, and timeliness records.

Performance Goal PR1 (OASAM)
Compete positions listed on DOL's Federal Activities Inventory Reform (FAIR) Act inventory

*Indicator target reached (Y), substantially reached (S) or not reached (N)

FY 2002
Goal Achieved

FY 2003
Goal Not Achieved

FY 2004
Goal Substantially Achieved

Result

Target

Result

Target

Result

Target

FTE on the FAIR Act inventory included in completed competitions or direct conversions

152

140

168

268

386

Data Source(s): DOL ‘s 2000 Federal Activities Inventory Reform Act inventory

Performance Goal PR2 (OASAM)
Increase use of Performance-Based Service Contracting (PBSC) techniques

*Indicator target reached (Y), substantially reached (S) or not reached (N)

FY 2002
Goal Substantially Achieved

FY 2003
Goal Achieved

FY 2004
Goal Achieved

Result

Target

Result

Target

Result

Target

Percent of total eligible service contracting dollars awarded (for contracts exceeding $25,000) using Performance-Based Service Contracting (PBSC) techniques

18%

20%

42%

30%

67%

40%

Data Source(s): Federal Procurement Data System

Performance Goal FM1 (OCFO)
Improve the accuracy and timeliness of financial information

*Indicator target reached (Y), substantially reached (S) or not reached (N)

FY 2000
Goal Substantially Achieved

FY 2001
Goal Achieved

FY 2002
Goal Substantially Achieved

FY 2003
Goal Achieved

FY 2004
Goal Substantially
Achieved

Result

Target

Result

Target

Result

Target

Result

Target

Result

Target

Maintain an unqualified (clean) audit opinion with no material internal control weaknesses

Meet new requirements and standards in accordance with the Federal Financial Management Improvement Act (FFMIA) and Federal Managers' Financial Integrity Act

100%

FY 2001-2002: DOL financial management conforms to all Federal accounting standards, laws, and regulations. All DOL financial systems meet FFMIA and Government Management Reform Act standards.

100%

FY 2000: All DOL financial systems meet the standards or have prepared corrective action plans to meet them

88%

100%

Issue consolidated financial statements by Feb.1 the following year

100%

Issue quarterly financial statements within 45 days after each quarter

100%

Identify and correct processes and systems that contribute to erroneous benefit overpayments

Data Source(s): OIG audit opinion in FY 2003 Annual Report; Secretary's Assurance Statements on FFMIA and FMFIA; President's Management Agenda Scorecard

Performance Goal FM2 (OCFO)
Integrate financial and performance management to support day-to-day operations across DOL

*Indicator target reached (Y), substantially reached (S) or not reached (N)

FY 2003
Goal Achieved

FY 2004
Goal Achieved

Result

Target

Result

Target

Interfaced Department Accounting and Agency program systems provide cost-based performance data

Develop and disseminate cost accounting policy and training materials to address issues raised in prior year survey

Assess program agencies' level of integration of financial and performance information. Prioritize areas for improvement

100%

Complete documentation with and for agency managers in order for them to access and utilize cost accounting information

100%

Survey program managers for actual use of cost accounting information in program management decision-making processes

100%

Data Source(s): OMB Financial Management Scorecard

Performance Goal IT1 (OASAM)
E-Government - Utilizing Technology to Improve Service and Efficiency

*Indicator target reached (Y), substantially reached (S) or not reached (N)

FY 2004
Goal Not Achieved

Result

Target

Automate 100% of the Manual Processes Designated Under GPEA

93%

100%

Implement the Web-based E-Procurement System (EPS) in seven DOL component agencies.

Establish an Enterprise-wide Directory Service

Data Source(s): 1. GPEA and E-Gov Progress Reports to OMB and other internal reports. 2. Internal tracking activities for progress on E-Government initiatives, E-Procurement Implementation, and E-Government Workforce efforts. 3. Phase II Enterprise Architecture documentation, Industry-standard best practices and Quarterly IT reviews

Performance Goal IT2 (OASAM) Improve the performance of Department's Cyber Security Program in accordance with the Federal Information Security Management Act (FISMA)
*Indicator target reached (Y), substantially reached (S) or not reached (N)	FY 2004 Goal Achieved
	Result	Target	*
Percent of DOL's sensitive systems that have been periodically assessed for risk and magnitude of harm that might result from unauthorized access.	95%	95%	Y
Percent of all weaknesses documented in the FY 2004 Plan of Actions and M ilestones (POA&Ms) closed or on schedule	65%	60%	Y
Percent of all DOL sensitive systems fully certified and accredited during FY04	94%	90%	Y
Percent of all DOL employees and contractors that receive annual security awareness training	98%	98%	Y
Percent of DOL's sensitive systems for which a System Test and Evaluation has been conducted	94%	85%	Y
Percent of DOL agencies that respond to Computer Security Incident Response Capability (DOLCSIRC) advisories in accordance with the procedures in the DOL Computer Security Handbook	60%	50%	Y
Percent of all DOL sensitive systems with contingency plans	98%	95%	Y
Percent of contingency plans tested	52%	50%	Y
Data Source(s): 1, 3, 4, 5, 7, & 8. FISMA Agency reviews and final report. 2. 4 th Quarter PO&AM report to OMB. 6. DOLCSIRC Agency Reply Tracking Sheet.

Performance Goal IT3 (OASAM) Improve organizational performance and effective information management through the use of the Departmental IT Capital Planning Investment Control process
*Indicator target reached (Y), substantially reached (S) or not reached (N)	FY 2004 Goal Achieved
	Result	Target	*
Percent of major IT initiatives completed during FY 2004 that deliver intended benefits	95%	95%	Y
Percent of in-process IT initiatives evaluated operate within 10% of cost, schedule, and technical performance parameters	93%	87%	Y
Rollout and migration to new investment management application for use during the FY 2006 budget cycle	Y	Y	Y
Data Source(s): 1 & 2. Quarterly control reviews and post implementation reviews. 3. Exhibits 53 and 300 submitted in 9/04.