U.S. Department of Labor E-Government Strategic Plan
The E-Government Framework also includes
- The Technical Review Board (TRB), which conducts IT investment analysis, recommends IT portfolios to the MRB, guides IT architecture and standards programs, and establishes forums to increase collaboration and interagency communication
- The Internet Management Group (IMG), which was established to ensure compliance with the Secretarys Order 2-2000.
E-Government projects fail for the same reason that other projects fail: lack of vision, poor planning, staff with the wrong skills, lack of management support, and lack of buy-in from key stakeholders. To guard against these pitfalls, DOL has established a comprehensive IT investment management program to select, manage, and evaluate IT projects. E-Government projects will be managed in accordance with this process to ensure that the right projects are selected; that risk analyses have been conducted; and that the projects are monitored to make sure that they are operating within acceptable cost, schedule, and technical performance parameters. E-Government projects will also be managed in accordance with the Departments systems development life-cycle management methodology.
In addition, working with OMB, the Department established the Federal Governments first centralized IT Crosscut Fund in FY 2001. The fund helps reduce duplicative spending across agencies, coordinate Department-wide IT spending, and capitalize on the economies of scale made possible by managing IT projects across agencies. Using the IT Crosscut Fund, DOL achieved nearly $120 million in cost avoidance savings between FY 2001 and FY 2004.
Figure 7 provides an overview of the Departments integrated project management framework. An overview of the project management framework is also presented in DOLs brochure, the IT Project Management Framework Guide. This guide includes information on project management, security and privacy, IT capital investment management, system development, and DOLs investment review board structure. The CIO Council has cited the guide as a best practice.
DOLs management approach ensures that its transition to being a digital department will proceed in a structured manner and that the Department will meet its E-Government commitments.
DOL continues to make progress in measuring its programs against strategic and outcome goals. At the same time, the Department is improving its management of Department IT through the DOL IT investment management process. These efforts enable DOL to more effectively align its
E-Government efforts with program goals and priorities and to measure the contribution of DOL IT systems to customer-facing programs.
DOL will also benefit from OMBs newly launched performance measurement initiative, the Program Assessment Rating Tool (PART). PART is a series of questions focused on four areas: program purpose and design, strategic planning, program management, and program results. Together, these questions are designed to assess overall program performance. OMB began using PART in the FY 2004 budget cycle. Initially the tool is being used to evaluate approximately 20 percent of Federal agency programs. That percentage is scheduled to increase to 100 percent over the next 5 years.
OMB evaluated nine DOL programs for the FY 2004 budget cycle:
- Bureau of Labor Statistics
- Pension and Welfare Benefits Administration
- Occupational Safety and Health Administration
- Office of Federal Contract Compliance Programs
- Trade Adjustment Assistance
- Dislocated Worker Assistance
- Youth Activities
- Community Service Employment for Older Americans.