Department of Veterans Affairs
    Veterans' Benefits Administration
Goal 1 - Total Case Rate
| FY2009 Baseline |
FY2013 Target |
4th Q TCR |
3rd Q TCR |
2nd Q TCR |
1st Q TCR |
FY2013 Projected TCR |
-- |
-- |
|
|
0.95 |
0.52 |
1.90 |
| FY2009 Baseline |
FY2012 Target |
4th Q TCR |
3rd Q TCR |
2nd Q TCR |
1st Q TCR |
FY2012 Cumulative TCR |
-- |
-- |
1.74 |
1.38 |
0.9 |
0.42 |
1.74 |
| FY2009 Baseline |
FY2011 Target |
4th Q TCR |
3rd Q TCR |
2nd Q TCR |
1st Q TCR |
FY2011 Cumulative TCR |
-- |
-- |
1.79 |
1.42 |
0.97 |
0.49 |
1.79 |
Goal 2 - Lost Time Case Rate
| FY2009 Baseline |
FY2013 Target |
4th Q LTCR |
3rd Q LTCR |
2nd Q LTCR |
1st Q LTCR |
FY2013 Projected LTCR |
-- |
-- |
|
|
0.69 |
0.38 |
1.38 |
| FY2009 Baseline |
FY2012 Target |
4th Q LTCR |
3rd Q LTCR |
2nd Q LTCR |
1st Q LTCR |
FY2012 Cumulative LTCR |
-- |
-- |
1.24 |
0.96 |
0.62 |
0.29 |
1.24 |
| FY2009 Baseline |
FY2011 Target |
4th Q LTCR |
3rd Q LTCR |
2nd Q LTCR |
1st Q LTCR |
FY2011 Cumulative LTCR |
-- |
-- |
1.27 |
0.98 |
0.66 |
0.35 |
1.27 |
Goal 3 - Analysis of Lost Time Injury and Illness Data
Goal 3 is not tracked on a quarterly basis. Results will be reported at the end of the Fiscal Year

Goal 4 - Timely Filing of Injury and Illness Notices
| Baseline |
FY2013 Target |
4th Q Timeliness |
3rd Q Timeliness |
2nd Q Timeliness |
1st Qtr Timeliness |
FY2013 Cumulative Timeliness |
68.83% |
75.00% |
|
|
72.22% |
73.79% |
72.99% |
| FY2009 Baseline |
FY2012 Target |
4th Q Timeliness |
3rd Q Timeliness |
2nd Q Timeliness |
1st Qtr Timeliness |
FY2012 Year-End Timeliness |
58.9% |
70.0% |
74.3% |
68.8% |
69.1% |
73.9% |
71.8% |
| FY2009 Baseline |
FY2011 Target |
4th Q Timeliness |
3rd Q Timeliness |
2nd Q Timeliness |
1st Qtr Timeliness |
FY2011 Cumulative Timeliness |
58.9% |
65.0% |
63.4% |
65.7% |
81.6% |
63.7% |
69.0% |

Goal 5 - Timely Filing of Wage Loss Claims
| Baseline |
FY2013 Target |
4th Q Timeliness |
3rd Q Timeliness |
2nd Q Timeliness |
1st Q Timeliness |
FY2013 Cumulative Timeliness |
51.59% |
68.00% |
|
|
76.56% |
54.32% |
64.14% |
| FY2009 Baseline |
FY2012 Target |
4th Q Timeliness |
3rd Q Timeliness |
2nd Q Timeliness |
1st Q Timeliness |
FY12 Year End Timeliness |
48.4% |
64.0% |
53.6% |
41.7% |
58.8% |
47.6% |
50.8% |
| FY2009 Baseline |
FY2011 Target |
4th Q Timeliness |
3rd Q Timeliness |
2nd Q Timeliness |
1st Q Timeliness |
FY2011 Cum Timeliness |
48.4% |
60.0% |
47.1% |
53.3% |
21.5% |
44.9% |
35.9% |

Goal 6 - Lost Production Days
| FY2009 Baseline |
FY2013 Target |
4th Q LPD |
3rd Q LPD |
2nd Q LPD |
1st Q LPD |
FY2013 Cum LPD |
20.1 |
19.5 |
|
|
|
19.2 |
19.2 |
| FY2009 Baseline |
FY2012 Target |
4th Q LPD |
3rd Q LPD |
2nd Q LPD |
1st Q LPD |
FY2012 Cum LPD |
20.1 |
19.7 |
22.0 |
19.5 |
26.3 |
19.7 |
21.9 |
| FY2009 Baseline |
FY2011 Target |
4th Q LPD |
3rd Q LPD |
2nd Q LPD |
1st Q LPD |
FY2011 Cum LPD |
20.1 |
19.9 |
15.2 |
16.2 |
14.4 |
11.3 |
14.3 |
Goal 7 - Return to Work
Goal 7 performance is tracked only for the 14 agencies with statistically significant case volumes
Back to Department of Veterans Affairs
Sub Agency List:
National Cemetery Administration
Veterans' Canteen Service
Veterans' Health Administration