Honesty, integrity and fair treatment of our own associates, our customers
and our suppliers have been the basic principles of the business ever since the
day I opened the first Limited store in 1963. I have always insisted that we
conduct our business according to ethical standards that all of us could point
to with pride. In a very real sense, the company has been an extension of our
long-standing commitment to the idea that success requires every person
associated with us be treated fairly, and that every product we offer the
public be of the highest quality.
I am determined that The Limited, Inc. conduct its business in accordance
with high ethical standards. The demands of our customers for diverse and
affordable mer chandise of the highest quality can only be met by the
development of a sourcing base that is increasingly flexible, diverse and
global in scope. The continued growth and internationalization of our
activities will inevitably present challenges to the principles that we hold
most dear.
All of our associates are expected to support actively our principles
through two concurrent activities: first, we must be advocates of those
standards to our vendors and their subcontractors, and encourage the
development of a supplier base that constantly seeks to improve its quality and
work conditions. Second, we must vigi lantly guard against violations of the
letter or spirit of our principles.
It's important that every associate understand the policy that guides our
relationships with vendors and their subcontractors, as outlined in this
booklet. Our relationships with others say a great deal about us, our values
and our standards. We all share a responsibility for improving the world in
which we live, and it is up to each one of us to implement our standards, and
to create greater quality and greater opportunity in every community in which
we live and work.
Thank you for your participation in this ongoing effort.
The Limited, Inc.'s vendor policy is quite simple: we will actively seek
and favor suppliers whose standards are compatible with our own, and we will
not do busi ness with companies or individuals that do not meet those standards.
Our policy consists of three components:
1) Principles
2) Education
3) Enforcement
Principles
We expect our suppliers to comply with all applicable laws, regulations and
industry standards. Period.
We also expect our suppliers and subcontractors to
- Promote an environment of dignity, respect and opportunity;
- Provide safe and healthy working conditions;
- Offer fair compensation through wages and other benefits;
- Hire workers of legal age, who accept employment on a voluntary basis;
- Maintain reasonable work hours.
Finally, we require that all suppliers be particularly vigilant about
compliance with country of origin and other requirements of the U.S. Customs
Service and related agencies, and with all similar requirements of other
applicable jurisdictions.
Education
We take our responsibilities as a corporate citizen very seriously, and we
act deci sively to ensure that our policies and standards are understood and
adhered to by all those with whom we do business.
We insist that all associates who come into contact with our suppliers be
sensitive to our concerns, and are therefore required as a matter of job
description to report anything they observe or discover that indicates our
standards are not being met. We encourage compliance with our standards
through the maintenance of an ongoing list of suppliers who consistently meet
our expectations. This list of "preferred suppliers" is regularly
updated and supplied to all of our businesses when they are seeking to source
new contracts.
Each of us is expected to be an active proponent of our principles, as each
of us must prove what we stand for by our actions. Every associate with a
responsibility for vendor relationships is asked to acknowledge, in writing,
that he or she understands our standards and principles, and can then act as an
active participant in their imple mentation.
In addition to our internal education procedures, we share our policies with
every direct vendor and supplier and expect them to share the policy with their
subcon tractors. Each of them is required to acknowledge our policies and
standards. While we recognize that local customs and values profoundly
influence individual judg ments in many areas covered by these standards, we
also support the work of inter national agencies and organizations that seek to
develop internationally recognized standards for labor practices and business
conduct.
Enforcement
We will hold our vendors responsible for the work they do for us, or
subcontract on our behalf. Given the size of our business, we recognize that
it's difficult to live up to our expectations. In any year we purchase
billions of dollars' worth of apparel and other products for our stores from
hundreds of suppliers in the U.S. and around the world. We make it clear to
everyone with whom we work that we expect them to comply with all applicable
laws and regulations, as well as our broader business standards. But some
violations are always a possibility.
The size of the task will not deter us from working to enforce our
principles. That's why we require our suppliers to keep detailed and accurate
records, and to permit our quality assurance and internal audit teams to make
both regular and unannounced on-site inspections of their facilities. These
teams regularly review compliance with our policy as part of their factory
evaluation and qualifications inspections, and our suppliers are expected to
replicate these efforts throughout their supply base. Sup pliers periodically
are required to certify their compliance, and the compliance of their
subcontractors, with this policy. And every supplier with which we do business
must agree to our requirements as a legal part of every job order or contract
signed with us.
A violation of the letter or spirit of our policies constitutes a breach of
our relation ship, which may result in
* Cancellation of orders;
* Termination of our business relationship;
* Notification of responsible authorities.